Tenders Are Invited For Software Package And Information Systems – Sourcing Notice Relating To Support And Expertise On Microsoft Solutions

Software Package And Information Systems – Sourcing Notice Relating To Support And Expertise On Microsoft Solutions. The Expected Services Must Ensure Efficient Expert Level Support (Last Level Of Escalation) For Management And Infrastructure Solutions Around The Workstation. As Such, The Main Needs Identified Are As Follows: Support Services: This Package Must Include Support Services (Incident Management On Escalation Of La Poste Teams And Problem Management). Expertise Services: These Are Additional Expertise Services Which Can Be Added According To Needs. The Elements Listed Above Represent The Major Services Expected. They Will Be Described More Precisely In The Annex (Rfi Annex Response Framework) Dedicated To This Document. The Main Challenge Lies In The Suitability Of The Proposal To The Needs Expressed, To The Context And To The Business Challenges Expressed By The La Poste Group. The (Non-Exhaustive) List Of Microsoft Products Concerned In The Scope And Expected Services: > Intune * > Entra Id > Microsoft Configuration Manager * > Active Directory > Windows 11 > Windows Server From 2016 To 2025 > Android And Ios Fleet Management * Intune And Mcm Solutions Operate In Co-Management / Hybrid Mode Refer To Appendix 01 For Further Details.