Tenders Are Invited For Computer-Related Services – Licenses, Service And Operational Support For The Existing Firewall Environments From The Manufacturer Check Point Software Technologies Ltd.

Computer-Related Services – Licenses, Service And Operational Support For The Existing Firewall Environments From The Manufacturer Check Point Software Technologies Ltd.. The Subject Of The Tender Is Licenses And Service, I.E. Hardware Maintenance And Software Support, For The Firewalls From The Manufacturer Check Point. The Current Contract Regarding Term Licenses And Service For A Firewall Environment Is Expiring And Must Be Replaced By A New Contract. The Other Firewall Environments From The Manufacturer Check Point Should Also Be Included In This Contract After The End Of The Current Contract. Contracts That Are Still In Effect Remain In Effect Until Their Regular End; I.E. After Expiry, These Will Be Transferred To The New Service Contract So That All Components Will Have A Common Expiry Date In The Future. The Transfer Of The Service Must Take Place During Ongoing Operations, I.E. An Extensive Check And Change To The Firewall Regulations As Well As Any Associated Or Resulting Operational Interruption Must Be Avoided. The Operation Of The Firewall Environments Is Normally Carried Out By The Client. However, The Contractor And The Manufacturer Should Provide Extended Operational Support For This. These Services Are Also The Subject Of The Tender. Description Of Procurement The License, Service And Service Contract For The Existing Firewall Environments With A Complex Set Of Rules Is To Be Renewed. The Tender Includes The Following Services: Term Licenses For Existing Firewalls Until The End Of The Contract Addressed Here (Duration Of The Extension Depends On The Purchase Date Of The Individual Components) Service For Hardware Maintenance And Software Support, Consisting Of Manufacturer Service And Contractor Service, For All Firewalls Used By The Client Until The End Of The Contract Addressed Here Extended Services By Contractors (Operational Support Services) And Manufacturers (Check Point Advanced Technical Account Management, Atam) For The Contract Term The Project Language Is German (At Least C1 Level). Services And Services As Well As Any Documents Created For The Client Are In German (At Least C1 Level). Automatically Translated Documentation, Handouts And Concepts Are Not Permitted. Only The Manufacturers Native Product Documentation Can Be Provided In German Or English. Changing The Existing Firewall Environments To Environments From Another Firewall Manufacturer Is Not An Option Due To The Migration Effort And The Associated Risks. (The Price Is Not The Only Award Criterion; All Criteria Are Only Listed In The Procurement Documents.)