Tenders Are Invited For Facilities Management Services For Computer Systems Maintenance – Ti Gateway

Facilities Management Services For Computer Systems Maintenance – Ti Gateway. The Scope Of Services Includes In Particular: Provision And Operation Of A Highly Available Ti Gateway Infrastructure; Migration Of The Existing Telematics Infrastructure Including The Adoption Of Existing Info Model Configurations; Support For Multi-Tenant Architecture And Multiple Telematics Ids; Integration Of An Existing Kim Service And The Connection Of Existing Clinical Systems; Providing The Necessary Management, Administration And Monitoring Tools; Providing Operation, Maintenance And Support Services Including 24/7 Service; Provision Of A Service Desk As Well As Incident, Problem And Change Management; Carrying Out Updates, Patches And Release Changes; Providing A Backup, Recovery And Emergency Concept; Support With The Takeover Of The Business As Well As With A Later Exit And Handover Scenario. The Solution Must Be Suitable For Use In A Complex Hospital Environment Of A Maximum Care University Hospital And Support The Operation Of Multiple Locations, Clients And Subsidiaries. The Contract Term Is Initially 48 Months With The Client’S Option To Extend For A Further 24 Months.