Tenders Are Invited For Providing Maintenance Services And Authors Supervision Services Enabling The Ongoing Operation Of The His System

The Subject Of The Order Is The Provision Of Maintenance Services, Along With Access To New Versions Of The It System In All Modules Owned By The Ordering Party.2. The Order In Question Will Be Implemented As A Package Of 240 Man-Hours Throughout The Entire Duration Of The Contract. 3. The Subject Of The Order Will Include In Particular: A) Acquisition By The Ordering Party Of The Right To Use New Versions Of Products And Supplying The Ordering Party With All New Versions Of Products During The Period Of Implementation Of This Contract; B) Consultations And Service Assistance Provided At The Ordering Partys Headquarters, Remotely Or By Phone, Regarding The Operation Of Programs And Any Changes To Definable Program Elements; C) Consultations In The Field Of New Versions Of Programs; D) Consultations In The Field Of Program Administration; E) Training Of The Ordering Partys Administrator; F) Consultation In The Field Of Database Administration Data In The Possession Of The Ordering Party, Uploading The Manufacturers Current Corrections Within 4 Weeks Of Their Appearance On The Manufacturers Official Websiteg) Troubleshooting On The Servers On Which The Database And His System Are Installed Description: A Detailed Description Is Provided In Annex No. 9 To The Swz