GTR 114944806
Bids Are Invited For 26-1589 - Chat And Live Agent
ICB — International Competitive Bid
Closes Jul 21, 2026
Northern America
Tender Information
GTR Reference
114944806
Tendering Authority
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Tender No
AB-2026-04752
Financer Name
Self-Funded
Work Title
Bids Are Invited For 26-1589 - Chat And Live Agent
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Northern America
Political Region
Asia-Pacific Economic Cooperation, APEC,G20,APAC (Asia Pacific)
Last Date of Bid Submission
21-07-2026
Work Detail
The City Is Seeking Proposals From Qualified Proponents To Provide A Robust Chat And Live Agent Software Solution For Its Planning And Development Services Department. The Goal Is To Enhance Customer Service By Enabling Efficient, Real-Time Communication Between Residents, Businesses, And City Staff Regarding Permitting Inquiries And Processes. The Solution Should Also Offer Queue Management, Call Routing, And Escalation Features, As Well As Analytics And Reporting Tools. The City Seeks Experienced Proponents To Supply, Implement, And Support This Solution, With Future Scalability And Integration Capabilities As Well.
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
b33ebddf-1e30-4f42-bfa2-45f064b59949.html
Attachments
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- Publication Document (Tender Document / Tender Notice)
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