GTR 114938307
Bids Are Invited For It Service Management System Replacement
ICB — International Competitive Bid
Closes Aug 14, 2026
Northern America
Tender Information
GTR Reference
114938307
Tendering Authority
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Tender No
231336
Financer Name
Self-Funded
Work Title
Bids Are Invited For It Service Management System Replacement
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Northern America
Political Region
Asia-Pacific Economic Cooperation, APEC,G20,APAC (Asia Pacific)
Last Date of Bid Submission
14-08-2026
Work Detail
The City Of North Vancouver (“Cnv”) Is Inviting Responses To This Request For Proposal (Rfp) For An Experienced System Implementation Partner And A Modern Software Solution That Supports Cnv’S Information Technology Service Management (Itsm) Operations. Cnv Is Seeking A Saas-Based Itsm Solution To Replace Its Existing Cherwell Platform And Establish Itil-Aligned Service Management Capabilities For The Information Technology Department With Potential Future Expansion To Other Internal Shared-Service Areas That Use A Service Request Intake Process.
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Tender Value
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Tender Documents
Global Tender Document
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