Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Framework Agreement For Support Services Sap Consultant For Operational Services

It Services: Consulting, Software Development, Internet And Support – Framework Agreement For Support Services Sap Consultant For Operational Services. The Subject Of The Tender Is Support Services In The Sap Operating Area Of ​​Sap Cc. Technical Advice/Implementation: - The Aim Is To Provide Technical Advice And Support In All Areas Of Sap Operations. This Can Vary Depending On The Area. However, The Goal Is Always To Take On Tasks In One Of The Four Areas Described Above (Sap Basis, Sap Authorizations And Interfaces, Sap Itsm Or Sap System Operation). Different Areas Of Application Are Conceivable For Each Area. Consulting With Sap Basis Can, For Example, Include Consideration And Technical Advice On Specific Questions And Tasks Of A System Migration. Or The Complete Implementation Of Such A Migration. In The Area Of ​​Permissions And Interfaces, This Can Be The Revision Of One Or More Roles, And So On. A Common Core Requirement For All Of These Approaches Is The Coaching Approach. This Is Intended To Enable The Employees Involved On The Clients Side To Work On And Resolve Future Issues Independently Through Appropriate Activities On The Part Of The Contractor And To Be Able To Apply The Knowledge They Have Acquired To Similar Problems. This Involves Both Training On Specific Issues And Imparting Relevant Basic And Background Knowledge. 3. Projects The Projects Are Described In Detail Below. Technical Advice/Implementation: There Are Many Different Challenges In The Operational Area Of ​​Sap Cc, Since It.Nrw Is The Central It Service Provider That Operates Numerous Sap Installations For The State Administration. These Various Challenges Take Place In Heterogeneous Contexts And Landscapes, So That Professional Support And Advice Is Essential For The Functioning Interaction Of All These Different Parts. At The Same Time, A Core Goal Of Sap Cc Is To Achieve A Harmonization Of Methods, Architectures And Platforms By Bundling Nationwide Sap Resources. Examples Of These Topics Can Be Found In All Facets Of The Operational Area Described Above. Be It The Revision Of Itsm Processes Or The Harmonization Of The System Architecture In Sap System Operations. 4. Requirements / Qualifications In Order To Fulfill The Service, It Is Necessary That The Contractor Only Uses Employees As Vicarious Agents Who Have The Qualifications Asked For In The Aptitude Test (See Service Catalogue). The Qualifications Described Below Are Therefore Required. 2 Employee Profiles Must Be Attached For Each Personnel To Be Deployed: Technical Advice / Implementation Technical Sap Consultant The Person To Be Deployed (Technical Sap Consultant) Has Many Years Of Experience (At Least 3 Years) In A De