Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Debt Assistance Portal

It Services: Consulting, Software Development, Internet And Support – Debt Assistance Portal. The Municipality Of Utrecht Wants To Conclude A Service Agreement For The Supply, Implementation, Management And Maintenance Of A Saas Solution For A Portal To Support The Activities In The Context Of Debt Assistance (Shv). The Application To Be Delivered Is An Independent Module That Can Easily Be Linked To Other Applications And From Which Data Can Be Accessed. The Agreement Has An Initial Term Of Three Years And 4 Months With Options To Extend For Three Times One Year. The Initial Period Includes The Implementation Period. The Implementation Period Starts Immediately Upon Entry Into Force Of The Service Agreement And Lasts A Maximum Of 4 Months. The Municipality Intends To Award The Contract To One Tenderer. The Municipality Awards The Contract To The Tenderer With The Most Economically Advantageous Tender Based On The Best Price-Quality Ratio. The Estimated Assignment Value For This Assignment Based On A Maximum Term Of 7 Years (Including The Costs Of Implementation) Is € 770,000.00, Excluding Any Additional Work For Further Development Or Consultancy, Which Is Estimated At A Maximum Of 30% Of The Assignment Value. Although This Estimate Is Based On Indicative Numbers, You Cannot Derive Any Rights From These Estimates. Below Are The Current Numbers From Groups That Can Be Active In The Portal: - Approximately 140 Employees Within Shv - 3 To 5 Administrators - Approximately 3,000 Residents Who Receive Debt Assistance - Between 200 And 400 Chain Partners. These Are People From Outside The Municipality Who Are Involved In A File. These May Be Neighborhood Team Employees, Employees Of Additional Care Parties And Financial Volunteers. The Shv Department Will Decrease Slightly In Number Of Employees During 2026. Furthermore, In Recent Years We Have Seen A Slight Increase In The Number Of Residents Registering For Our Debt Assistance. Depending On Political, Policy, Social And Economic Developments, The Population May Fluctuate Somewhat In The Coming Years. Additional Work During The Term Of The Agreement, It Is Possible To Carry Out Additional Work, Including Further Development And Consultancy. A Budget Of A Maximum Of 30% Of The Order Value Has Been Reserved For This Work. The Purchase Of Additional Work Takes Place Via A Quotation Procedure: - The Client Submits A Quotation Request To The Contractor; - The Contractor Provides A Specified Quotation; - The Client Assesses And Accepts The Quotation, After Which An Additional Order Is Issued. The Hourly Rates Applicable For This Work Are Recorded In The Price Entry Form. The Contractor Is Obliged To Make Offers In Line With The Market. The Client Reserves The Right To Benchmark The Rates And Proposals Offered. If The Offer Is Not Considered To Be In Line With The Market, The Client Can Reject The Quotation With Reasons