Tenders Are Invited For The Purpose Of This Contract Involves The Management Of Custody Activities And The Delivery Of Titles As Well As The Management Of Legalizations. The Service Must Follow The Following Guidelines: •Culture Based On Customer Service. • Proactivity In Improving The Management Of Assigned Activities. •Optimization In The Management Of The Resources Intended To Carry Out The Different Activities.•Search For Excellence In The Provision Of The Service. •Availability Of Indicators And Creation Of Periodic Reports For The Management Of The Service Provided. The Objectives Of The Service Are: •Respond To The Volumes Of Activity Defined Within The Scope Of The Service.•Provide The Different Activities Entrusted With The Quality Criteria And Compliance With The Service Level Agreements Set By The Uoc. •Offer A Personalized Service, Especially In Those Activities That Have A Direct Exit To The Students. •Guarantee The Pro Activity, That Is To Say, The Anticipation O

The Purpose Of This Contract Involves The Management Of Custody Activities And The Delivery Of Titles As Well As The Management Of Legalizations. The Service Must Follow The Following Guidelines: •Culture Based On Customer Service. • Proactivity In Improving The Management Of Assigned Activities. •Optimization In The Management Of The Resources Intended To Carry Out The Different Activities.•Search For Excellence In The Provision Of The Service. •Availability Of Indicators And Creation Of Periodic Reports For The Management Of The Service Provided. The Objectives Of The Service Are: •Respond To The Volumes Of Activity Defined Within The Scope Of The Service.•Provide The Different Activities Entrusted With The Quality Criteria And Compliance With The Service Level Agreements Set By The Uoc. •Offer A Personalized Service, Especially In Those Activities That Have A Direct Exit To The Students. •Guarantee The Pro Activity, That Is To Say, The Anticipation Of Possible Problems That Arise As A Result Of The Development Of The Service. • Generate Periodic Qualitative And Quantitative Documentation Of The State Of Service To The Uoc Management Team. • Propose Improvements In The Efficiency Of The Management Of Activities.