Tenders are invited for Cash Service Provider. Closing Date: Wednesday, 01. Jul 2026 Intervention Sector(s): Gender issues, Water sanitation and hygiene Norwegian Church Aid invites potential bidders to submit a request for its PC3397 Cash Service Provider Tender. We request interested bidders to inform NCA about their intention to participate in this tender in writing on the following email address:
[email protected] Please take note of the following: 1. Carefully read the tender dossier and its annexes. 2. Use exclusively NCA provided annexes. 3. Clearly mark the envelops (1. Legal, 2. technical, and 3. financial). Please make sure to sign and add the name of the applicant on the closing area. How to apply Offers shall be submitted in one sealed envelope containing three envelopes: Legal Envelope: Annex 1: Tender Dossier including the Cash Services Provider Terms of Reference, signed and stamped by the candidate Annex 3: General Terms and Conditions for Service Contracts, signed and stamped by the candidate Annex 4: Code of Conduct for Contractors, signed and stamped by the candidate Annex 5: Vendor Bank Verification Template, signed and stamped by the candidate Signed and stamped letter from the bank for confirmation of the bank account of the company. It should be issued in 2026 Valid 2025 Company business registration documents specialized in providing over the counter cash services ((Commercial broadcasting and commercial company registration certificate) Valid MoF registration documents and VAT registration document, if applicable. A copy of the licenses and approvals by regulatory bodies and BDL License (Central Bank of Lebanon License for Electronic Funds Transfer in Lebanon) Anti-Money Laundry /CFT policy, including details on sanctions screening and KYC requirements. Official signed letter from the company stating name of the owner(s), name of the director(s), and name of the authorized signatories; And certified copy of a power of attorney, if applicable. Company owner and/or Company director and/or Authorized signatories ID/ Passport. Technical Envelope: SOPs outlining available modalities and, for each, the step-by-step payment process and beneficiary verification procedures An official signed and stamped letter confirming: the ability to serve diverse beneficiary groups, including the types of identification documents accepted for each nationality (Lebanese, Palestinians, Syrians, migrants, and other refugees) Total number of governorates, districts and outlets covered (branches and agents) in a table format. Audited financial statements for the last two years. SOPs describing the management system, demonstrating real-time transaction tracking capabilities, including an end-to-end payment workflow diagram Data protection policy, including information on data storage, access controls, and security measures Track record in Lebanon: list of relevant contracts over the last 10 years, including client name (INGO/UN), contract period and total value of transfers. A table format is strongly encouraged for clarity. Tender Link : https://daleel-madani.org/civil-society-directory/norwegian-church-aid/calls/pc3397-cash-service-provider