Bids Are Invited For Hiring Of A Specialized Company To Grant The Use Of Software In A Web Environment (Saas), Intended For The Operation Of The Integrated Electronic Time Control System For Servers In The Municipality Of Piumhi, Including Licensing Of Use, Hosting, Data Storage, Corrective, Preventive And Evolutionary Maintenance, Technical Support For Users, Monitoring Of Services And Other Functionalities Necessary For The Full Operation Of The System, In Compliance With The Permanent Needs Of The Municipal Administration.

Hiring A Specialized Company To Assign The Use Of Software For The Operation Of The Integrated Electronic Time Point System And Full Support For The Communication And Data Processing Software (Sisponto Rh Web/Mobile/Adminrepweb/Hcs), Already Installed And Operating In This City Hall. Must Include: Remote/In-Person Technical Support In The Software (Sisponto Rh Web/Mobile/Adminrepweb/Hcs). Provide Training For The Use Of Software And Hardware To The Contractors Employees Whenever Necessary. Application Server Monitoring 24Hours X 7Days. Backup Monitoring 24 Hours Online Daily Watch Communication Monitoring. Daily Monitoring Of E-Mail Notifications Of Events (Online, Off-Line, Date/Time Sending, Coil Change, Low Coil Level, Sensitive Events, Etc.). Daily Monitoring Of Integration Of Employee Registration With Payroll For Automatic Sending To Watches. 8/5 Service, That Is, 5 Days A Week From (Monday To Friday), 8 Hours A Day (09:00 To 17:00). To Open Technical Maintenance And Technical Support Calls For The Software, The Contractor Must Maintain A Free Telephone Service Channel (0800) Or At A Local Call Rate, Such As Help Desk, Available For Service From 8Am To 6Pm On Business Days. The Telephone Service Channel Must Be Informed...