It Services: Consulting, Software Development, Internet And Support – Solution Type Ccaas - Reta. Sncf Gares & Connexions Wishes To Regenerate Its Reta System. In This Context, A Consultation Is Launched In Order To Acquire A Ccaas (Contact Center As A Service) Type Solution, Allowing The Routing Of Calls From Baus (Emergency Stop Terminals) To Cgas (Call Management Centers), And The Processing Of Calls From Cgas Via An Hmi (Human Machine Interface).
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