Tenders Are Invited For The Object Of The Contract Is The Contracting And Execution Of A Bag Of Hours Intended To Provide Level 0 Functional Support Services To Users Of The New Erp Microsoft Dynamics 365 Business Central, As Well As The Realization Of Unanticipated Evolutions, Adjustments And Adaptations Derived From The Actual Use Of The System In A Productive Environment. The Service Includes The Attention And Resolution Of Basic Usage Queries, The Operational Support Of Users And Functional Advice, As Well As The Implementation Of Specific Developments And Improvements Necessary To Guarantee The Consolidation And Efficient Use Of The System. These Activities Are Not Part Of The Services Defined In The Main Erp Implementation And Maintenance Contract, Of Which This Contract Is Complementary, But Not Overlapping.

The Object Of The Contract Is The Contracting And Execution Of A Bag Of Hours Intended To Provide Level 0 Functional Support Services To Users Of The New Erp Microsoft Dynamics 365 Business Central, As Well As The Realization Of Unanticipated Evolutions, Adjustments And Adaptations Derived From The Actual Use Of The System In A Productive Environment. The Service Includes The Attention And Resolution Of Basic Usage Queries, The Operational Support Of Users And Functional Advice, As Well As The Implementation Of Specific Developments And Improvements Necessary To Guarantee The Consolidation And Efficient Use Of The System. These Activities Are Not Part Of The Services Defined In The Main Erp Implementation And Maintenance Contract, Of Which This Contract Is Complementary, But Not Overlapping.