Tenders Are Invited For Mini Capacity Building Program Service Provider

Tenders are invited for Mini Capacity Building Program Service Provider Objective of the Assignment To strengthen the technical, operational, administrative, sustainability, and business continuity capacities of participating hub teams, enabling hubs to: operate efficiently; deliver quality services to MSMEs and freelancers; manage ICT and energy resources; ensure financial sustainability; and comply with reporting and donor standards. 3. Scope of Work 3.1 Program Design & Curriculum Development - Conduct a brief needs assessment of hub teams to tailor content. - Develop a comprehensive training curriculum covering all five thematic areas (Section 4). - Design interactive sessions with practical exercises; prepare materials in Arabic (English references where applicable). - Set up and manage the online training platform or delivery environment. 3.2 Training Delivery - Deliver approximately 100 online training hours across five modules over ~3 weeks. - Organize and deliver one Opening and one Closing face-to-face workshop in coordination with PITA. 3.3 Assessment, Monitoring & Reporting - Administer pre- and post-training assessments; - maintain attendance and participation records. - Submit a mid-program progress report and a final completion report with findings and recommendations. 4. Training Program Thematic Modules Module / Theme Key Topics Hours Mode Technical Operations & ICT Infrastructure ICT systems management; Network basics; Troubleshooting; cybersecurity; Digital tools for hub operations. ~20 Online Administrative & Professional Development Hub governance; Documentation and reporting; HR basics; Professional communication; Planning. ~20 Online Community Engagement & Financial Sustainability Stakeholder engagement; Community-building; Revenue diversification; Financial planning; fundraising. ~20 Online Energy Management & Business Continuity Energy efficiency; Solar/alternative energy; Contingency planning; Data backup; Operational resilience. ~20 Online Operational Procedures, Reporting & Compliance SOPs; Donor reporting; M&E basics; Quality assurance; Legal and ethical compliance. ~20 Online Opening & Closing Workshops Opening: launch, needs assessment, orientation. Closing: wrap-up, presentations, certificates, sustainability planning. 2 × halfday In person Tender Link : https://www.jobs.ps/en/tenders