This Document Is Not A Contract Notice Or An Invitation To Tender, And Its Publication Does Not Initiate A Tendering Procedure. This Is A Market Survey Announcement, The Purpose Of Which Is To Identify Potential Suppliers Operating In The Market And Their Offerings. Participation In The Market Dialogue Is Completely Voluntary. Participating Or Not Participating In The Market Dialogue Does Not Affect The Bidders Possibilities To Participate In The Procurement Procedure That Will Be Implemented Later. The Market Dialogue Does Not Oblige Anyone To Participate In The Actual Competition, Nor Does It Exclude Anyone From It. Kaupunkiliikenne Oy Is Preparing The Purchase Of An Itsm Service For Approximately 1,600 Users. The Solution Is Implemented As A Saas Service And Includes Support, Maintenance And Further Development Services. The Goal Is To Find A Long-Term Partner For The Implementation And Development Of An Itsm And Service Request Solution. The Object Of The Procurement Is A Centralized, Modern, Scalable And Expandable Itsm Solution That Follows The Itil Framework And Acts As The Organizations Unified Transaction Channel For Internal Services. The Solution Must Enable Controlled And Auditable Lifecycle Management Of Services And User Rights And Integrate Into Central Background Systems Without Heavy Stand-Alone Implementations. In Addition, The Solution Must Support Reporting, Analytics And Continuous Improvement. Market Dialogue Market Dialogue Is Intended For Companies Interested In Offering. The Procurement Unit Can Send Questions And Draft Request For Tender Materials To Companies That Have Registered For The Market Discussion For The Written Opinion Round. The Participants In The Market Dialogue Are Not Paid For Their Participation. The Information Given In This Announcement, As Well As In The Market Dialogue Itself, Is Preliminary And May Change As The Preparation Progresses. The Announced Schedule Is Also Preliminary, And It May Change As The Tender Preparation Progresses. Please Note That The Market Survey Does Not Include A Question & Answer Phase. Companies Interested In Procurement Are Asked To Register According To The Instructions Described Below.
We takes all possible care for accurate & authentic tender information, however Users are requested to refer Original source of Tender Notice / Tender Document published by Tender Issuing Agency before taking any call regarding this tender.
