Tenders Are Invited For Request For Information: Maintenance Of Artificial Intelligence Applications

Procurement Description This Is Not A Preliminary Notice, Request For Tender, Procurement Notice Or Invitation To A Negotiation Procedure, And The Publication Of The Notice Does Not Start A Tender. A Possible Procurement Notice And Request For Tender Will Be Published Later. The Request For Information Does Not Oblige The Procurement Unit To Carry Out The Actual Procurement. This Request For Information Is Used To Map The Market And Obtain Information About The Purchase When Planning. The Goal Of This Request For Information Is To Get Information About The Solutions, Capabilities And Alternative Implementation Methods On The Market Before The Actual Possible Tender. In This Information Request, The City Of Helsinki Describes The Needs For Maintenance Services For Artificial Intelligence Applications. The City Develops Various Artificial Intelligence Applications, Some Of Which End Up In Production And Need Maintenance. Application Platforms And Technical Environments Vary From Case To Case. Maintained Applications Can Be Based On Machine Learning Or Optimization, Or Utilize Large Language Models. The Maintenance Service Provider Considers The Applications To Be Functional. Maintenance Includes Basic Technical Maintenance, Including Version Updates Of Used Libraries. As Part Of The Maintenance Service, The Supplier Performs Application Operation Monitoring And Reporting. Monitoring The Accuracy Of Artificial Intelligence Models Or Other Similar Key Figures, Data And Model Slippage And Biases Is Part Of Maintenance. Maintenance Also Includes Updating Artificial Intelligence Models And Other Possible Minor Development. The Object Of The Acquisition Is Described In More Detail In The Appendix H046-26 Maintenance Of Artificial Intelligence Applications. Instructions For Responding To Information Requests We Ask That You Respond In Writing To The Questions Presented In Appendix H046-26 Maintenance Of Artificial Intelligence Applications As Comprehensively As Possible By The Set Deadline. Please Let Us Know If, In Your Opinion, The Answer Contains Business Secrets Or Other Confidential Information. Please Identify And Label This Information Clearly. Market Dialogue The Procurement Unit Reserves The Right To Organize Detailed Market Dialogues With Those Who Answered The Information Request At Its Discretion. The Procurement Unit Does Not Undertake To Talk With All Respondents. The Procurement Unit Will Organize Supplier-Specific Market Dialogues Primarily Remotely In The Fall Of 2026, If They Are Deemed Necessary. Supplier-Specific Invitations To Market Dialogue Are Delivered After The Deadline For The Information Request. The Procurement Unit Will Submit Any Preliminary Tender Documents For Comment Later. The Information Collected Through The Request For Information And Market Dialogue Will Remain Confidential And Will Only Be Used For Procurement Planning. Additional Information The Procurement Unit Is Not Bound By The Information Provided In This Announcement Or Its Appendices, But As The Preparation Progresses, The Procurement Object And Requirements May Change. The Answers Given In The Request For Information Are Not Binding On The Supplier. Answering The Request For Information Is Not A Prerequisite For Participating In A Subsequent Tender. Answering Or Not Answering The Request For Information Does Not Affect The Position Of The Potential Supplier In The Actual Tender. No Compensation Is Paid For Answering A Request For Information Or Participating In A Market Dialogue. Tentatively, The Call For Tenders Is Planned To Be Published At The Beginning Of 2027.