Tenders Are Invited For Systems Consultancy Services – Sap Basis Betrieb Als Managed Service (2Nd Level)

Systems Consultancy Services – Sap Basis Betrieb Als Managed Service (2Nd Level). In Order To Ensure Stable, Efficient And Future-Oriented It Operations, Bew Intends To Outsource Certain Operational Tasks In The It Area - Specifically The Sap Basic Operation Of The Sap System Landscapes And Second Level Support - To Qualified External Service Providers. The Sap System Landscapes Are Currently In An Active Development And Migration Process. Completely Independent Sap Basis Operation Is Currently Only Partially In Place. The Aim Of The Tender Is Therefore To Create A Sustainable Basis For The Ongoing Operation And Further Development Of The Sap System Landscapes With A Specialized Service Provider. This Includes In Particular: • Ensuring The Operation Of A Highly Available, Scalable And Security-Compliant Sap System Landscape • The Early Detection And Elimination Of Faults • The Proactive Avoidance Of Bottlenecks • The Transparent Analysis And Sustainable Elimination Of The Causes Of Errors. The Service Provider Takes Over The Operation Based On The Sap System Landscapes Built As Part Of The Carveout/Carvein Project Within The Bew Tenant In The Bews Azure Tenant. Existing Systems And Tools Such As Sap Erp 6.0 (Ehp 8) Based On Hana Db On Red Hat Enterprise Linux (Rhel 9), Sap Cloud Alm And Avantra Must Be Used, Maintained And Further Developed As Required. The Focus Is On The Secure Sap Basis Operation Of A High-Performance Sap System Landscape Based On The Customers Own Systems In Accordance With Bews Needs.