Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Virtual Assistant For Citizen Participation Of The Madrid City Council

It Services: Consulting, Software Development, Internet And Support – Virtual Assistant For Citizen Participation Of The Madrid City Council. Provision Of The Professional Services Necessary For The Design And Development, Commissioning, Maintenance And Technological Evolution Of The Virtual Assistant That Will Be Integrated Into The Citizen Participation Portal Of The Madrid City Council, Decide Madrid. The Solution Must Be Offered In Saas (Software As A Service) Mode, So That The Successful Bidder Will Be Responsible For The Management And Operation Of All Elements Of The Solution Offered, Except For Those Basic Elements That Are Part Of The Corporate Multicloud Infrastructure That The City Council Will Make Available To The Successful Bidder (Currently Google Cloud Platform, Microsoft Azure And Amazon Aws), Described In The Technical Prescription Document (Pptp). Depending On The Criteria Of Each Bidder, The Solution May Combine Different Generative And Traditional (Non-Generative) Ai Techniques, So That The Overall Behavior Is Optimally Adapted To The Needs And Requirements Specified In This Document. The Fundamental Objective Of The Assistant Is To Provide The Best Possible Response To The Queries That Users Make About The Decide Madrid Platform, Including Its Different Participation Mechanisms And The Rest Of The Portals Content. In Summary, The Following Elements And Services Are Required, Described In The Specification Of Particular Technical Prescriptions (Pptp): Conversational Bot Virtual Assistant With Traditional And Generative Artificial Intelligence Technologies, Which Will Be Integrated Into The Decide Madrid Portal, Both Independently And Through The Portals Search Engine. Assistant Control Panel: Must Allow Its Use In Spanish And Meet The Minimum Requirements Described In The Pptp. Development And Implementation Services Of The Aforementioned Elements, As Well As Subsequent Management, Technological Evolution, Maintenance, Etc. Of The Same, As Described In The Pptp.