Bids Are Invited For Hiring Of Cloud Pabx Services, Based On The Sip Protocol, Including Unlimited Traffic For Local And National Calls, Fixed-Fixed And Fixed-Mobile, With Provision Of Necessary Equipment And Materials, In Compliance With The Request Of The Municipal Council Of Coronel Fabriciano/Mg, In Accordance With The Conditions And Requirements Established In The Terms Of Reference.

Extension License: - In Addition To The Basic Functionalities Requested, Type 1 Extension Licenses Must Allow: - It Must Allow The Simultaneous Use Of Up To 5 Devices, Which May Be Ip Phones And/Or Softphones, So That A Call Directed To The Extension Rings Simultaneously On All Devices, As Well As The User Being Able To Generate Calls From Their Extension On Any Of The Devices. - Voice Conference On Ip Phones, With Up To 3 Internal And/Or External Participants., Automatic Attendance License: - The Virtual Cloud Pabx Solution Must Have An Electronic Self-Attendance System With The Following Features: - It Must Allow Automatic Attendance Using A Welcome Message, Navigation Menu With Selection Using 1 Dtmf Digit. - It Must Allow At Least 5 Different Navigation Menus, With Personalized Messages For Each Of The Menus. - The Menu Must Have At Least 2 Levels (Main Menu And At Least One Submenu). - It Must Allow All Configuration To Be Done Through A Self-Service Unit Administration Portal. - The Self-Service Menu Tree Must Be Assembled By Associating Users/Terminals That Are Part Of The Same National Code (Ddd) Or Fixed Or Mobile Terminals With A Virtual Customer Service Number., Basic Ip Telephone: - Have Anatel Approval. - Be Approved With The Ip Telephony System Used In The Cloud. - It Must Allow Access To All Facilities / Functions Of The Cloud Pabx. - Hd Audio With Noise Reduction, On Speakerphone And Headset. - Screen With A Minimum Resolution Of 192X48 Pixels. - Support Ehs Wireless Headphone. - Support G.711A/U, G.722, G.729Ab Codecs. - Must Support Echo Cancellation. - Must Have 4 Programmable Keys. - It Must Have 10 Function Keys (Hold/Transfer/Conference/Settings/Messages/Volume +/-) With 3 Being Audio Keys (Mute/Headphone/Handsfree) With Led Indicator. - Support 45° Adjustable Angle And Wall Installation. - Must Have 02 Rj-45 10/100/1000 Network Interfaces. - Poe Function (Ieee 802Af) Registers As A Class 1 Device. - Support For Sip, Tls, Srtp, Lldp-Med, Qos, Ieee 802.1Q, Https Protocols. - Must Be Provided With Ac 100V-240V Power Supply. - It Must Have An Rj9 Connector, With A 1.7 Meter Cable., Cloud Recording License Per Extension: - These Are Extension Recording Licenses With Storage For 30 Days. - Must Have Licensing And Billing Per Contracted Extension. - It Must Provide Voice Compression Algorithms In Order To Optimize The Recording Of Voice Messages. - It Should Automatically Detect The Sample, Compress And Store The Audio In Online And Offline Media For Future Search And Reproduction Of Recordings. - Have A Backup System In External Locations, Including The Possibility Of Integration With The Infrastructure Available In The Contractors Environment. - Recording, Reproduction And System Management Must Occur Simultaneously, Without Prejudice To Ongoing Recordings. - Directly On The Supervision Station Operation Screen, The Operation Status Of Each Channel (Recording, Deactivated Or Inactive) And The Hard Disk Occupancy Rate Should Be Displayed. - The System Must Have Different Access Levels (Passwords) For Operation And Allow The Creation Of “Custom” Levels. - The Recording System Must Provide Automatic Backup Of Recordings When One Of The Factors Below Occur: - Daily Schedule, With Defined Times.