Bids Are Invited For Hiring A Company For A Technological Solution Aimed At Organizing And Controlling Customer Service, Comprising The Supply Of 5 (Five) Password Issuing Totems And 1 (One) Perpetual License For An Electronic Queue Management System, With Installation, Configuration, Functional Integration Between Components And Training

Hiring A Company For A Technological Solution For The Organization And Control Of Customer Service, Including The Supply Of 5 (Five) Password Issuing Totems And 1 (One) Perpetual License For An Electronic Queue Management System - License For The Use Of Password Management Software License For The Use Of Software For Electronic Queue Management And Issuance Of Passwords, Intended For The Organization And Control Of Customer Service Public. The System Should Allow The Creation And Management Of Service Queues, Issuance And Calling Of Passwords, Viewing Of Service Status And Management By Authorized Users. The Solution Must Include Installation, Initial Configuration And Remote Training For Using The System, Including Operational Guidelines For Users Responsible For Management. The License Must Allow Access For A Minimum Of 10 (Ten) Simultaneous Or Registered Users, With Control Of Permissions And Access Levels. The System Must Be Compatible With A Call Terminal (Tc) And A Password Issuing Totem, Allowing Integration And Joint Operation Of The Equipment Required To Manage The Service Queue. It Must Include At Least 01 (One) Call Terminal And 01 (One) Password Issuing Totem, With Operation Integrated Into The Software. The Solution Must Have An Easy-To-Use Interface, Stable Operation And Support For Operation In A Local Network Environment Or Via The Internet, Depending On The System Architecture. The License Must Guarantee The Right To Permanent Use Of The Software, Without Recurring Monthly Fees Or Annual Fees For Using The Solution., Including The Supply Of 5 (Five) Password Issuing Totems And 1 (One) Perpetual License For The Electronic Queue Management System - Password Totem - Carbon Steel Cabinet Or Reinforced Metal Sheet With A Minimum Size Of Approximately 34Cm X 142Cm; Corrosion Resistant Electrostatic Painting; Ergonomic And Modern Design, With Suitable Height For Accessible Service (According To Nbr 9050); Capacitive Screen From 15 To 22 With Minimum Screen Resolution 1920X1080 (Full Hd); Screen With Touch-Sensitive Interface, Easy To Use; Integrated Computer With Minimum Processor: Intel I3 Or 10Th Generation Equivalent Or Higher, With Ram Memory: 4 Gb Or Higher, Storage: 120 Gb Ssd Or Higher; Operating System Compatible With Queue Management Software (Windows 11 Pro); High Speed ​​Printer (Minimum 200 Mm/S), With Automatic Cutting (Guillotine); Compartment For Easy Coil Change; Compatible With Esc/Pos Commands; Ethernet Network Module (Rj45); Integrated Wi-Fi (802.11 B/G/N Standard); Additional Usb Ports For Maintenance; Automatic Bivolt Source (110-220V), Including The Supply Of 5 (Five) Password Issuing Totems And 1 (One) Perpetual License For An Electronic Queue Management System - Password Totem - Cabinet Made Of Carbon Steel Or Reinforced Metal Sheet With An Approximate Minimum Size Of 25Cm X 122Cm; Corrosion Resistant Electrostatic Painting; Ergonomic And Modern Design, With Suitable Height For Accessible Service (According To Nbr 9050); Capacitive Screen With A Minimum Size Of Approximately 10 Inches With A Minimum Screen Resolution Of 1920X1080 (Full Hd); Screen With Touch Sensitive Interface, With Ram Memory: 4Gb Or Higher, With Automatic Cutting (Guillotine); Compartment For Easy Coil Change; Compatible With Esc/Pos Commands; Ethernet Network Module (Rj45); Integrated Wi-Fi (802.11 Standard