Tenders Are Invited For Request For Information - Small Procurement Of An Artificial Intelligence-Based Chat Solution (Chatbot).

With This Announcement, A Market Survey Is Carried Out, The Purpose Of Which Is To Map And Find Out How The Solution To Be Procured Is Expedient To Implement And Acquire. The Purpose Is Also To Map The Market Situation With Regard To Existing Solutions. The Legal Registry Center (Ork), Which Operates As A Procurement Unit, Has Started A Survey, The Aim Of Which Is To Map Artificial Intelligence-Based Chat Solutions (Chatbots) And Define In What Way A Chat Solution Could Support The Operations Of The Legal Services Agency (Opv). The Legal Services Agency (Opv) Is Planning To Introduce An Artificial Intelligence-Based Chatbot (Ai Assistant) To The Opv.Fi Website. The Goal Of The Acquisition Is To Improve The Accessibility Of Online Services, The Ability To Find Information And The Customer Experience By Providing Users With Up-To-Date Answers Based On The Content Of The Websites Around The Clock. The Chatbot Especially Supports Answering Simple Questions Related To The Use Of Services And Transactions. The Solution Does Not Provide Legal Advice And Does Not Take A Stand On Individual Legal Issues. More Detailed Definitions Regarding The Solution And The Object Of The Acquisition Are Described In The Documents Attached To The Request For Information. This Market Survey Is Carried Out As Part Of The Survey Work And Procurement Preparation. With The Help Of Market Mapping, The Aim Is To Find Out The Situation Of Possible Ready-Made Solutions. The Goal Is Especially To Increase The Purchasing Units Understanding Of The Solutions On Offer And To Acquire Information To Support Possible Tenders.