Tenders are invited for Endline Evaluation Survey of the Flowing Future Project: Wash Services Improvement in Mareba, Musenyi and Ngeruka Sectors, Bugesera District, Rwanda. Location: Bugesera Background and Context WaterAid Rwanda is implementing the Flowing Future Project in Mareba, Musenyi and Ngeruka sectors of Bugesera District to improve access to safe water, sanitation, and hygiene (WASH) services at household and institutional levels, including schools, and health facilities. The project aims to contribute to the health and well-being of communities in Mareba, Musenyi, and Ngeruka, through infrastructure improvements, WASH systems strengthening, community engagement, and hygiene behavior change interventions. To achieve this project impact, the five outcomes were described: Outcome 1: Improved and sustainable water access through extension of water networks in Musenyi Sector. Outcome 2: Increased access to improved sanitation services for communities and institutions in Mareba and Ngeruka, and Musenyi Outcome 3: Enhanced community engagement in WASH management and decision making on WASH service delivery in Mareba, Ngeruka and Musenyi sectors Outcome 4: Improved hygiene practices in Mareba and Mareba As the project approaches completion, WaterAid Rwanda seeks to commission an independent endline evaluation survey to measure changes against baseline values, assess progress toward intended outcomes, document key achievements and lessons learned, and examine the sustainability of project-supported services, systems, and behaviors. The endline should maintain methodological comparability with the baseline to the greatest extent possible while also assessing effectiveness, inclusion, sustainability, and recommendations for future programming. Main objective of the Evaluation The purpose of this consultancy is to conduct an endline evaluation to assess changes in WASH access, service levels, hygiene behaviors, inclusion, and sustainability in the intervention areas, and to generate evidence-based recommendations for future programming. Specific Objectives The consultant/firm will be expected to address the following objectives: Assess progress against project outcomes and intended results in water supply, sanitation, hygiene, institutional WASH, community engagement, and accountability. Measure endline values of key indicators and compare them with baseline findings and project targets. Assess the status, functionality, reliability, affordability, and use of project-supported water services in households and institutions. Assess sanitation coverage, quality, cleanliness, privacy, accessibility, and use in households and institutions. Assess changes in hygiene knowledge, handwashing practices, water treatment and safe storage, environmental cleanliness, food hygiene, and child faeces management. Assess school WASH and menstrual hygiene management (MHM), including the availability and functionality of MHM rooms, privacy, trained focal persons, and support systems. Examine changes in WASH governance, participation, accountability mechanisms, WASH financing, and inclusion of women and vulnerable groups in decision-making. Assess the sustainability of project-supported systems, services, behaviors, revolving fund mechanism, O&M arrangements, and local capacities. Document key achievements, gaps, lessons learned, innovations, good practices, and recommendations for future programming. Key Evaluation Questions The evaluation should, at least, answer the following questions: To what extent were the project interventions relevant to the WASH needs and priorities of communities and institutions in Musenyi, Mareba and Ngeruka? To what extent has the project improved sustainable access to safe water at household and institutional levels compared with baseline? To what extent has the project improved sanitation access, quality, cleanliness, privacy, accessibility, and safe use at household and institutional levels? What changes have occurred in hygiene knowledge and practices, including handwashing at critical times, water treatment, safe storage, food hygiene management? What changes occurred in behavioral determinants such as motives, barriers, cues, social norms, and touchpoints, and how do these relate to the hygiene promotion strategy? To what extent are project-supported WASH facilities and services inclusive and responsive to the needs of women, girls, people with disabilities, and other vulnerable groups? To what extent has the project strengthened community engagement, accountability, governance, and womens participation in WASH-related decision-making? How likely are the supported WASH services, facilities, governance structures, and behaviours to be sustained beyond the project period? What worked well, what did not work well, and what lessons and recommendations should inform future WASH programming? To what extent have WASH financing mechanisms, especially revolving funds, supported community hygiene clubs/VSLAs to remain functional, strengthen social bonds, and promote greater member participation and cohesion? To what extent have MHM interventions supported better hygiene management, reduced menstrual-related absenteeism, and promoted a more supportive school environment for girls? Scope of Work The endline evaluation will cover the Flowing Future Project intervention areas in Mareba, Musenyi and Ngeruka sectors of Bugesera District. The units of analysis will include: Households in sampled villages within the intervention communities. Schools targeted by the project Health facilities / health posts Relevant district, sector, school, health facility, and community stakeholders, including WASH committees, CHWs, local leaders, and implementing partners. The evaluation must ensure maximum comparability with the baseline, including consistency in indicator definitions, tools, and measurement approaches where feasible. Methodology and Approach The consultant/firm shall propose a rigorous, independent, and participatory mixed-methods methodology that mirrors the baseline design to enable robust baselineendline comparison. Overall Design Mixed-methods, cross-sectional end-line evaluation combining quantitative and qualitative components. Strong emphasis on trend analysis, contribution assessment, and sustainability. Quantitative Component Household survey replicating the baseline approach as closely as possible. The consultant/firm should propose a statistically justified sample size that allows meaningful comparison with baseline findings. As guidance, the sample size calculation should consider a 95% confidence level, acceptable margin of error, design effect where applicable, and adjustment for potential non-response. The proposed sample should also allow sector-level analysis and comparability with the baseline survey. Additionally, a clear design must be of paramount interest. Institutional surveys covering schools and health facilities. The evaluation will cover 19 schools, and 6 health facilities/health posts. Structured observation checklists for sanitation, handwashing, water access, cleanliness, accessibility, MHM, and waste management facilities. Digital data capture is required. Qualitative Component Focus group discussions with community members and relevant target groups. Key informant interviews and/or in-depth interviews with district and sector authorities, CHWs, teachers, school management, health staff, school/community Hygiene clubs, and project partners. Behavioral inquiry aligned to hygiene promotion and CBEHPP approaches, focusing on barriers, motivators, norms, cues, and communication channels. Structured observation to capture actual practices and facility conditions in schools and health facilities. Sampling and Inclusion The inception report must justify the sampling framework and sample sizes for both quantitative and qualitative components. Sampling should allow sector-level comparison at minimum and should include vulnerable groups where feasible, including lower-income households and people with disabilities. Data should be disaggregated by sex, age, disability, and sector wherever feasible. Data Quality Assurance Tool pre-testing and refinement. Training and supervision of enumerators and field teams. Built-in logic checks and daily data review for digital tools. Data cleaning, validation, triangulation, and clear documentation of limitations. Protocols for consent, confidentiality, safeguarding, and do-no-harm principles. Data Analysis Quantitative analysis must include clear baselineendline comparison for all key indicators and, where appropriate, statistical comparison of differences. Qualitative analysis should use thematic coding and triangulate findings with quantitative results. The final analysis should interpret not only whether change occurred, but also why it occurred, for whom, and with what implications for sustainability and scale-up. Ethics and Approvals The baseline survey must adhere to WaterAids Global Evaluation Policy, Global Standard on Child Safeguarding and Code of Conduct. The consultant/firm must obtain ethical clearance from legalized Institutional Review Board, working under RNEC mandate to allow WaterAid Rwanda to publish the findings in different journals where required. WARW will ensure confidentiality of interviewee statements is respected, refraining from making judgmental remarks about stakeholders, and collecting informed consent before any data is collected. Administrative authorization from relevant authorities (Mayor of the Districts) must also be obtained before fieldwork begins. Key Tasks and Responsibilities of the Consultant firm Review all relevant project documents, including the project proposal, logf-rame/results framework, baseline/formative research report, monitoring data, and implementatio Tender Link : https://www.jobinrwanda.com/job/terms-reference-tor-endline-evaluation-survey-flowing-future-project-wash-services-improvement
