The Tender Consists Of 2 Lots, Namely: (Lot 1) Concerns The Supply Of The Standard Software Knowledge Management System Uplo. This Includes Implementation (Analysis And Design, Installation, Configuration, Integration, Data Migration, Test And Acceptance), Adoption, Technical Management, Maintenance And Management Support And Additional Services, And (Lot 2) Concerns The Delivery Of The It Service Management Tool (Hereinafter: Itsm Solution). This Includes Implementation (Analysis And Design, Installation, Configuration, Integration, Data Migration, Test And Acceptance, Aftercare), Adoption, Technical Management, Maintenance And Support And Additional Services For The Itsm Solution. Plot 1 Maximum Size Is € 4,725,000. Plot 2 Maximum Size Is € 450,000.
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