Tenders Are Invited For Sale Of Travel Tickets And Package Tours Services – Successive Provision Of Services: Reservation, Purchase And Delivery Of Airline Tickets For Passenger Transport On International And Domestic Routes For The Silesian University Of Technology. Case Reference Number: Dzpz.283.26.2026.Eo

Sale Of Travel Tickets And Package Tours Services – Successive Provision Of Services: Reservation, Purchase And Delivery Of Airline Tickets For Passenger Transport On International And Domestic Routes For The Silesian University Of Technology. Case Reference Number: Dzpz.283.26.2026.Eo. 1. The Subject Of The Order Is The Successive Provision Of A Comprehensive Service Of Reservation, Purchase And Delivery Of Individual And Group Airline Tickets For Passenger Transport By Airlines, Both Scheduled And Low-Cost Airlines, As Well As Charter Flights, On International And Domestic Routes. The Service Includes In Particular: A. Searching For The Most Advantageous Connections In Economy Class, And At The Ordering Partys Request Also In Business Class; B. Presentation Of At Least Two Of The Most Advantageous Connection Variants In Terms Of Price And Travel Time, Depending On Availability, Operated By Different Carriers; C. Offering Services With The Possibility Of Using Various Reservation Systems; D. Providing Access To Airlines Associated With Iata (International Air Transport Association); E. Making A Reservation Of A Connection Accepted By The Ordering Party And Providing The Ordering Party With A Confirmation Of The Reservation; F. Notification Of Changes In Flight Schedules, Modifications And Changes To Reservations, Including Cancellations; G. Purchase Of Tickets Ordered By The Ordering Party And Delivering Them To The Ordering Party; H. Submitting Appeals And Complaints To Airlines, Representing The Ordering Party In Complaints Regarding Transport And Assistance In Recovering Money From Airlines, Including Compensation, And In The Event Of Flight Cancellation, 100% Refund Of Ticket Costs. Number Of Tickets Planned To Be Purchased: 1,060 Tickets. 2. Information About The Means Of Electronic Communication Using Which The Ordering Party Will Communicate With Contractors And Information About The Technical And Organizational Requirements For Preparing, Sending And Receiving Electronic Correspondence: A) Communication In The Contract Award Procedure, Including Submitting Offers, Exchange Of Information And Transmitting Documents Or Statements Between The Ordering Party And The Contractor, Is Carried Out Using Means Of Electronic Communication, Via The Purchasing Platform Of The Silesian University Of Technology, Hereinafter Referred To As The Platform Or System: Https://Polsl.Ezaniąjacy.Pl/App/Login Or E-Mail In The @Polsl.Pl Domain, Provided That Offers Are Submitted Only Via The Platform. B) Use Of The Purchasing Platform By The Contractor Is Free Of Charge. There Is A Knowledge Base Tab On The Platform Containing Instructions For Contractors. C) The Ordering Party Informs That In Case Of Any Doubts Related To The Rules Of Using The Platform, The Contractor Should Contact The Supplier Of This Ict Solution By Phone: +48 22 257 22 23 (Hotline Available On Working Days, 9:00 A.M. - 5:00 P.M.), E-Mail: [email protected] D) The Ordering Party Specifies The Necessary Hardware And Application Requirements Enabling Work On The Shopping Platform, I.E.: - Permanent Access To The Internet With A Guaranteed Bandwidth Of Not Less Than 512 Kb/S; - A Pc Or Mac Computer That Meets The Requirements Of The Installed System