Bids Are Invited For Interactive Voice Response (Ivr) System - Customer Support

Tender Detail

112980090
2026012_50
Self-Funded
Bids Are Invited For Interactive Voice Response (Ivr) System - Customer Support
NCB
Northern America
Asia-Pacific Economic Cooperation, APEC,G20,APAC (Asia Pacific)
02-06-2026

Work Detail

Skilledtradesbcs Customer Support Team Manages Inbound And Outbound Calls Related To Client Inquiries, Requests Forassistance, And Issue Resolution. The Organization Is Exploring Modern, Cloud-Based Telephony Solutions To Improve System Reliability, Enhance Call Handling Efficiency, And Provide Better Tools For Customer Service Representatives, Including Call Recording, Reporting, And Integration With Existing Systems.Interested Parties Can Refer To The Attached Bc Bid Vendor Communication For Instruction On Downloading The Documents.Note: Addendum # 1 Has Been Issued And Attached To This Solicitation.

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