Tenders are invited for Service Provider: HARETNA Community Enterprise Component Incentive System - Saida Area Scope of Work The Service Provider shall be responsible for the following key components: 1. Coordination with Organic Waste Management Company The Service Provider shall coordinate closely with the Organic Waste Management Service Provider to: Co-design the incentive mechanism in alignment with operational realities (collection, transport, treatment). Align sorting standards, verification processes, and contamination thresholds. Define feasible reward types based on material recovery and operational capacities. Conduct and document regular coordination meetings and technical exchanges. 2. Household Registration System The Service Provider shall design and implement a household registration system, including: Assigning each participating household a unique identification mechanism (e.g., ID cards, QR codes). Collecting and securely managing household data for monitoring and reporting purposes. Ensuring data protection and confidentiality in line with project standards. 3. Communication of the Incentive Mechanism The Service Provider shall develop and implement a communication strategy to clearly explain the incentive system, including: Criteria for earning points based on proper sorting of organic waste and recyclables. Bonus mechanisms for specific materials (e.g., glass, metals). Reward tiers and how points translate into incentives. All communication materials shall be user-friendly, culturally appropriate, and adapted to the local context. 4. Verification of Sorting Quality The Service Provider shall establish a verification system to assess sorting quality on a weekly or bi-weekly basis through: Coordination with collection teams. Use of standardized contamination checklists. Documentation of results to ensure transparency and consistency. 5. Incentive Distribution System The Service Provider shall design and implement a transparent and efficient reward distribution system, including: Monthly allocation of incentives based on accumulated points. Application of a tiered reward structure, such as: Tier 1: Hygiene kits Tier 2: Vouchers for local businesses Tier 3: Composting or biogas kits Ensuring fairness, traceability, and consistency across neighborhoods. 6. Monitoring System and Reporting The Service Provider shall develop and maintain a monitoring system (dashboard or structured reports) to track key performance indicators (KPIs), including: Percentage of households correctly sorting waste. Points accumulated per household and per area. Volumes of organic waste and recyclables collected. Data shall be used for reporting, decision-making, and system optimization. 7. Feedback and Continuous Improvement Mechanism The Service Provider shall establish a feedback mechanism allowing households to: Report challenges related to waste sorting or participation. Provide suggestions to improve the system. Feedback shall be regularly analyzed and integrated into system improvements. 8. Innovation and Sustainability of the Incentive Model The Service Provider shall contribute to enhancing the long-term sustainability of the incentive system by: Exploring locally anchored models (e.g., partnerships with neighborhood shops). Linking incentives to circular economy approaches (e.g., compost value chains). Proposing adaptive and scalable solutions based on field experience. Propose an exit strategy for the system to continue operational beyond the project duration. 9. Coordination and Integration The Service Provider shall work in close coordination with: COSV Project Team Organic Waste Management Service Provider Awareness Service Provider Neighborhood Action Groups (NAGs) Municipal authorities Deliverables Inception Report outlining the overall approach and operational framework for the assignment. Final Implementation Plan, incorporating feedback and approvals from the Project Team Outreach and information sessions, as required. Household Registration Database Communication Materials Package Quarterly progress reports. Monthly implementation reports Final Report including exit strategy: Comprehensive report on system Eligibility Criteria The bidder must be a legally registered company or consultancy firm. Lebanese firms must provide their legal documents upon request. A minimum of three years relevant experience; the bidder must demonstrate experience in waste management, community engagement, incentive systems, environmental awareness, or related donor-funded projects. The bidder must submit a complete technical and financial proposal in accordance with the RFQ instructions once provided. The bidder must be able to provide CVs of all proposed key personnel. The bidder must submit signed and stamped integrity, security, and undertaking declarations upon request. The bidder must comply with anti-corruption, anti-money laundering, ethical, environmental, and social responsibility standards. Duration Ten Months from July 2026 to April 2027 Registered companies are invited to submit a Letter of Interest to
[email protected] no later than May 20, 2026. Upon receipt of the Letter of Interest, the full tender package will be shared with interested applicants to support the preparation and submission of their technical and financial proposals. Tender Link : https://www.daleel-madani.org/calls-for-proposal
