Tenders are invited for Provisional of Vehicle Maintenance and Repair Service. Location: Kigali Deadline: Monday, 18/05/2026 16:00 Jhpiego enhances the health and saves the lives of women and families in limited-resource settings. For nearly four decades, we have put evidence-based health innovations into everyday practice to overcome barriers to high-quality health care services for the worlds most vulnerable populations. From our origins as technical experts in reproductive, maternal and child health, Jhpiego has grown to embrace new challenges, including HIV/AIDS, malaria, GHS and cervical cancer prevention, reflecting the increasing interconnectedness of global health. Jhpiegos Values At Jhpiego, we value our customers who have our respect, responsiveness, and commitment to excellence; our staff and global network of colleagues who bring cultural diversity, innovation, and a wealth of world experience; and our work culture, which is reflected in our team spirit, transparent communication, mutual respect, flexibility, and dedication. Jhpiego hereby is seeking quotations from qualified and authorized garages to provide comprehensive vehicle maintenance and repair services for its fleet of vehicles. Bidders must meet the following mandatory requirements: RDB Registration Certificate (with the main activity relevant to the subject of this tender). Valid RRA Tax clearance Valid RSSB Certificate Valid RSB Certificate RSB license Valid garage Insurance Qualified technical staff with proven experience in vehicle service (attach 3 CVs or certificates). Warranty on spare parts (minimum 6 months or 10,000 km). Availability of genuine spare parts or partnership with authorized parts suppliers Signed and stamped four (4) good completion related to our tender List of Key Personnel with Qualifications Technical Specifications for Garage Services The successful bidder must operate a garage facility that is safe, spacious and wellequipped, capable of delivering efficient vehicle maintenance and repair services. Bidders are required to clearly indicate compliance with the specifications listed below by completing a technical comparison table and confirming availability of each item at the time of quotation submission. 1.Building and Layout Requirements Spacious working area with adequate ventilation Strong concrete flooring resistant to oil and chemicals Proper drainage system Adequate lighting (natural and LED workshop lighting) Clearly designated areas for: Mechanical repair works Electrical and diagnostic services Washing and detailing Spare parts storage Painting works Engine overhaul activities 2. Lifting and Handling Equipment Vehicle lifts (4post or 6post lifts) Engine hoist/crane 3. Diagnostic and Electrical Equipment Vehicle diagnostic scanner Battery charger and battery tester 4. Tire and Wheel Equipment Tire changer machine Wheel balancing machine 5. Duration of Contract The contract period shall be one (1) year, renewable subject to satisfactory performance and mutual agreement between the parties. 6. Expected Deliverables Detailed job card for each vehicle serviced Inspection checklist after each maintenance Cost breakdown per service category (labor, parts, VAT, etc.) Monthly service summary report Record of replaced parts and warranty tracking Fully equipped workshop with diagnostic tools, lifting equipment, and specialized instruments Capacity to provide services for multiple vehicles simultaneously. 7 .Evaluation Criteria Evaluation will be based on the following: Mandatory Administrative Documents Technical Specification Capacity (completing a technical comparison table) Financial Offer Based on the shared Spare Parts and Services Price List (Annex 2) 8. Quotation Format Bidders are requested to submit quotations containing: 8.1. Submission Details Quotations should be submitted electronically in two separate parts: Technical and Financial. The Financial Quotation must be protected. The password will be requested during the evaluation process. When submitting the offer, bidders must also provide the name, email address, and telephone number of the designated contact person, who will be requested to share the password when required. Bidders are required to submit their Financial Offer using only the exact item descriptions and item numbers as provided in the attached Spare Parts and Services Price List (Annex 2). All items listed must be priced accordingly. No modification, deletion, addition, renaming, or numbering of items shall be permitted. Failure to comply with this requirement will render the bid nonresponsive and may result in rejection. Submission Address (Electronic Submission Only): Quotations shall be submitted electronically only. Attention: Senior Finance & Operations Manager Organization: Jhpiego Rwanda Country Office Location: Gasabo District, Kacyiru, KG 5 St Road, House No. 48 P.O. Box: 6952, Kigali, Rwanda Email Address for Submission and Inquiries: Tender Link : https://www.jobinrwanda.com/job/tender-notice-provisional-vehicle-maintenance-and-repair-service
