Software Programming And Consultancy Services – Implementation And Maintenance Of The Contact Center. The Subject Of The Public Procurement Is The Implementation And Maintenance Of A New Contact Center (Hereafter Ktc). The Product Will Replace The Obsolete Call Center Solution, Which Is Reaching The End Of Its Useful Life. The Subject Of The Order Includes: A. Establishment Of A Contact Center Solution On The Microsoft Dynamics 365 Platform, B. Maintenance Of The New Solution For A Period Of 3 Years, C. Optional Hours For Additional Services (2000 Hours), In Accordance With The Needs Of The Client And The Requirements From This Documentation Regarding The Award Of A Public Contract (Hereinafter: Jn Documentation).
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