Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support - Framework Agreement For It Support For The Districts Own Schools And Associated School Kindergartens In The Böblingen District

It Services: Consulting, Software Development, Internet And Support - Framework Agreement For It Support For The Districts Own Schools And Associated School Kindergartens In The Böblingen District. The Böblingen District Is Responsible For Six Vocational Schools, One Agricultural College And Seven Special Education And Advisory Centers Including Six School Kindergartens. As Such, In Accordance With Section 48 Of The School Act, He Is Also Responsible For The Procurement And Operation (Installation, Maintenance, Troubleshooting) Of The District Schools Media And Information Technology Equipment. Digitalization Places Schools With Constantly Increasing Demands On Their Technical Infrastructure. Information And Communication Technology Is Now An Integral Part Of School Operations And Forms The Basis For Digital Teaching And Learning Processes As Well As The Use Of A Wide Range Of Applications And Devices, Especially At Vocational Schools. The Associated Increasing System Complexity Requires A Powerful, Secure And Future-Proof It Environment. For The Böblingen District As An Economically Strong Location, Reliable Digital Equipment For The District Schools And School Kindergartens Is Of Central Importance. As Part Of Its Responsibility, The District Must Ensure That The Media And Information Technology Infrastructure Is Permanently Functional, Available And Operated In Line With Needs. An Essential Part Of This Is The Organization And Provision Of Structured, Efficient And Quality-Assured It Support. This Includes The Sustainable Support Of The It Systems And Devices At The Districts Schools And School Kindergartens With The Aim Of Ensuring Stable Operations, Defined Service Levels And High User Satisfaction. This Tender Is Intended To Conclude A Framework Agreement For The Processing Of The Required It Support For The Districts Own Schools And Kindergartens With An External It Service Provider. The Following Main Services Are The Content Of This Tender: - Providing 1St Level Support For It Devices And Other It Equipment Of The It Infrastructure At The Districts Own Schools And School Kindergartens, On-Site And Via Remote Access - Providing Planned Support Services At The Districts Own Schools And School Kindergartens Optional: - Providing 2Nd And 3Rd Level Support - Project Management Tasks - Initialization Phase - Handover Phase - Consulting Services In It Environment - Drilling Work For Peripherals

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