The Purpose Of This Public European Tender Is To Contract One Market Party That Can Provide The Ict Managed Services. For Further Details, The Schedule Of Requirements Is Attached, Which Contains The Necessary Information For Tenderers. Providing And Managing Workplace Services, Including Laptops, Telephones And Peripherals For Approximately 300 Employees. Providing Service Desk (1St And 2Nd Line) Services, Management Of The Microsoft 365 Environment (Including Entra Id, Intune And Security), And Device Management (Mdm/Mam). Network Management And Hosting, Including Vpn, Firewalls, Switches And Links With Justicenet, Security Management According To Bio2.0 And Nis2. Coordinating Voip And Mobile Telephony. Provide Monthly Sla Reports And Support With Onboarding/Offboarding. Carrying Out Ict Improvement Projects.
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