Tenders Are Invited For Business Services: Law, Marketing, Consulting, Recruitment, Printing And Security – Framework Agreement For Processing Patient Invoices

Business Services: Law, Marketing, Consulting, Recruitment, Printing And Security – Framework Agreement For Processing Patient Invoices. Vitaz Vzw And The O.L.Vrouw Van Troost Hospital Wish To Appoint An External Partner For The Printing, Preparation And Sending Of Patient Invoices With Any Model D Documents And Reminders For A Period Of 1 Year, With 3 Possible Extensions Of 1 Year. Services To Be Provided 1. Processing & Creating Pdfs Of Invoices • Delivery By Client Of Gri And/Or Csv Files. • Creation Of Pdf Invoices. • Printing Invoices And Reminders In Color. • Printing Collective Certificates Model D. 2. Sending Documents • Electronic Sending Of Invoices And Reminders To Patients. • Postal Dispatch Of Invoices With Accompanying Letter And Possibly Model D Documents And Reminders. • The Various Documents Must Be Grouped, Sorted And Enveloped Per Patient. • Shipping Method Is Controlled According To The Workflow Determined By The Client. • Possibility To Send Hard Copy Invoices And Collective Certificates Model D Specified By The Client To The Client Or To Keep Them Separately In The User Interface For Further Processing. • Opt-In Option Provided Upon Payment To Switch To E-Mail Sending. 3. Payment (Electronic And Manual) • Provide The Option To Make Both Electronically (Qr Code Or Via Secure Url) And A Traditional Transfer. 4. Archiving & Making Available • Digital Archiving Of Patient Invoices. Reporting, Follow-Up & Interface 1. Digital Reporting • Number Of Emails And Letters Sent. • Patient Number, Invoice Number And Shipping Method. • Time Stamping Of All Sent Documents. 2. User Interface • Search For Invoices And Payment Details Based On: O Patient Name O Patient Number O National Register Number O Invoice Number • View Sent Documents And Status. • Processing Email Bounces And Return Mail. 3. Payment Follow-Up • Integration Via Api Link For Payment Follow-Up. Volumes Of Vitaz Vzw (Indicative) • 600,000 Invoices/Year • 120,000 Reminders/Year • 1/3 To 1/2 Of The Sending Is Done Via E-Mail • 8,500 Model D Forms/Year Volumes Of O.L. Vrouw Van Troost (Indicative) • 435,000 Invoices / Year • 77,200 Reminders / Year • > 50% Of Sending Is Done Via E-Mail • 7900 Model D Forms