Tenders Are Invited For Office Support Services – Phase 1 - Process Support In The Areas Of Measuring Point And Master Data Management & Billing And Energy Data Management

Office Support Services – Phase 1 - Process Support In The Areas Of Measuring Point And Master Data Management & Billing And Energy Data Management. The Services Offered Are To Support Operational Market Communication And Processing In The Core Processes Of The Energy Industry. The Focus Is On Ensuring High Data Quality And Timely Processing In Accordance With Current Regulatory Requirements (Gpke, Geli Gas, Wim). The Tasks Include: Billing & Complaint Management Delivery Note Processing: Checking And Processing Delivery And Network Usage Bills As Well As Clarifying Differences Between Inventory And Billing Data. Complaint Processing: System-Supported Analysis And Processing Of Customer And Market Partner Complaints Including The Creation Of Corrective Invoices. Measuring Point & Master Data Management Master Data Maintenance: Creation, Modification And Deactivation Of Market And Measuring Locations As Well As The Maintenance Of Personal And Contract Data. Device Management: Documentation Of Device Changes, Monitoring Of Calibration Periods And Management Of The Technical Inventory In The Erp System (E.G. Sap Is-U). Change Management In Metrology (Wim) Process Management: Processing Of All Business Transactions As Part Of The Change Of Measuring Point Operator (Gmsb/Wmsb). Communication: Monitoring Of Edifact Message Exchanges And Manual Clarification Of Process Errors In The Corresponding Market Roles. Feed-In (Eeg/Kwkg) System Support: Recording And Testing Of New Systems As Well As Carrying Out The Annual Quantity Reporting And Billing Of Feed-In Tariffs. Verification: Ensuring Legal Reporting Obligations To The Transmission System Operators.