Collection Agency Services – 25132 Perintäpalvelut. The Object Of The Procurement Is Debt Collection Services For The City Of Seinäjoki And The Group Company Seilab Oy, Which Form The Customer. The Debt Collection Service Includes: - The Voluntary And Legal Collection Of The Subscribers Overdue Payment Notices And Receivables, Including, If Necessary, Applying For A District Court Judgment And Submission Of Receivables For Enforcement, Subsequent Collection And The Handling Of Related Disputes And Criminal Cases - Electronic Transaction Service And For The Service Subscriber - Electronic Transaction Channel And Service Debtors - Necessary Interfaces And Integrations With Different Information Systems From An Operational Point Of View The Acquisition Applies After The Service Is Put Into Use Due Receivables. Previous Receivables Are Not Transferred From The Previous Service Provider To The New One. The Customer Does Not Commit To Specific Procurement Quantities During The Contract Period. More Detailed Requirements Set For The Bidder And The Bid Are Described In More Detail In The Appendices Of This Request For Bids. The Goal Is That The New Service Will Be In Full Use By The Subscriber On September 1, 2026. Activated Collections/Collection Orders Made Before The Introduction Of The New Service Will Remain With The Old Collection Company. If Necessary, The Schedule Can Be Refined In Cooperation With The Supplier In The Final Project Plan. The Service To Be Procured Is Described In Detail In The Service Description Attached To This Request For Tender (Appendix 1), As Well As In The Debt Collection Service Requirement Specifications (Appendix 2). The Offer Accepted For The Tender Must Be In Accordance With The Service Description And Meet The Requirements Stated For The Offer In The Specification Of Requirements. Based On The Tender, The City Of Seinäjoki Chooses One Service Provider, With Whom It Enters Into An Agreement For The Implementation Of The Service.
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