Tenders Are Invited For System Management Software Development Services - Managed Registration And Notice Delivery

System Management Software Development Services - Managed Registration And Notice Delivery. Operation And Development Of The Custodial Register And Notice Delivery System For The National Court Office 2026. Full Operation, Backup And Restore Of All Functions Of The Custodial Register And Notice Delivery System, Which Also Includes Related Development Services Up To 2,000 Developer Man-Hours. Description Of The Parameters Of The Operational Task To Be Performed. Expected Degree Of System Availability, In Percentage (Monthly): 99.5% (7 Days A Week/ 24 Hours A Day Availability). The Expected Degree Of Availability Of The Test System During Working Hours, Per Month, Is 99% (On Working Days, Between 8:00 A.M. And 5:00 P.M.). Response And Resolution Times (For The Period Between 08:00 And 17:00 On Working Days), Response And Resolution Deadlines For Each Category Of Error: In The Case Of Low-Priority Errors, The Response Time For Starting The Elimination Of Reported Errors Is 1 Hour, The Resolution Time Is 48 Hours (6 Working Days). In The Case Of Normal Priority Errors, The Response Time For Starting The Elimination Of Reported Errors Is 1 Hour, The Resolution Time Is 24 Hours (3 Working Days). In The Case Of High-Priority Errors, The Response Time For Starting The Elimination Of Reported Errors Is 1 Hour, And The Resolution Time Is 8 Hours (1 Working Day). The Maximum Time For Tmk (Planned Preventive Maintenance): During Working Hours: 4 Hours, Outside Working Hours (On Working Days): 12 Hours, Outside Working Hours (On Public Holidays): 24 Hours. Notification Of Tmk (Planned Preventive Maintenance) Before The Maintenance (In Calendar Days): 15 Days On-Site Availability Parameters On Working Days (Time Slot, Specialist Number): Mon-Fri, 8:00-17:00 (Working Hours) With Remote Access: 1 Person Continuous Telephone On-Call Service Outside The On-Site Availability Time Slot (Including Public Holidays And Public Holidays): 1 Person In Case Of Troubleshooting Requires On-Site Presence, Then Arrival On Site After Notification Of The Fault: • Low Priority Category: Within 12 Hours • Normal Priority Category: Within 8 Hours • High Priority Category: Within 6 Hours 2. Development Tasks The Contractor Is Obliged To Perform The Development Tasks During The Term Of The Contract Up To 2000 Developer Frame Hours. The Tenderer Undertakes To Use 1,400 Development Man-Hours. The Winning Tenderer Is Obliged To Carry Out The Improvements Specified During The Performance Of The Contract On The Basis Of A Direct, Individual Order. Total Number Of Users: 7,402 People. Register Of Guardians • Application Platform: Microsoft .Net 6.0, Microsoft Entity Framework Core • 6.0, Programming Language: C# Programming Language • Web Application: React V18.0. Advertisement Delivery Application: Record Announcement And Data Requests, Publish Announcements And Publicly Display Announcements, Search Function • Application Platform: Ms .Net 9 • Programming Language: C# • Database Management System: Microsoft Sql Server 2022 Maintenance And Announcement Archive System • Application Platform