This Is A Request For Information And This Announcement Does Not Solicite Offers. Heka Asks Potential Bidders To Participate In The 2Nd Round Of The Market Dialogue. General Heka Has Approximately 54,000 Apartments, Where 92,000 Helsinki Residents Live. Heka Uses Software Robots For, Among Other Things, Creating Water Bills For Residents, Setting Up Targets And Collection Reminders. In These, Manual Work Has Been Replaced By Robotics Solutions. In The Future, We Want To Expand The Use Of Robots. Hekas Intention Is To Move To A Robotics Service Model Where Robotics Is Produced Using The Raas Principle, Which Enables Scalability, Cost Efficiency And Clearer Management. In The Future Model, The Service Provider Is Responsible For Both Technical And Administrative Requirements. The Goal Is That The Price Of The Service Includes Unlimited Simultaneous Use Of Robots Without Separate License Restrictions. The Goal Is To Implement The Robotics Operating Environment And Expert Services Maintained In The Partners Environment As A Raas Service. The Value Of The Acquisition Is Around 200,000 Euros In Four Years. Heka Organized A Procurement Presentation Event For Potential Suppliers On December 9, 2025. In This Request For Information, Suppliers Are Asked To Comment On The Procurement Documents That Are Being Prepared. Answers And Comments Must Be Given By 12:00 On May 6, 2026. Responses To The Information Request Are Sent To The Address
[email protected] With The Title Information Request Robotics Procurement. Heka Reserves All Rights To Change Procurement Plans. Heka May Ask Even More Detailed Questions To Those Who Answered The Request For Information.
