Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support – Guvh - It-Dienstleistungsunterstützung

It Services: Consulting, Software Development, Internet And Support – Guvh - It-Dienstleistungsunterstützung. Description Of Services: It Service Support Support, Advice, Planning And Administration Of The Virtual Server Infrastructure Support, Advice, Planning And Administration Of Microsoft Products, Servers And Clients, Including Microsoft 365 / Exchange / Azure / Intune Etc. Support, Advice, Planning And Administration Of Citrix Products Support, Advice, Planning And Administration Of The Network And Network Security Technical Support (Help Or Service Desk) 9X5 Documentation And Maintenance The Contractor Documents The System Landscape To Be Supported At The Beginning Of The Contract. The Documentation Serves As The Basis For All Subsequent Work And Must Be Maintained And Continued Independently By The Contractor. All Relevant Work And Changes To The Systems To Be Maintained Should Be Clearly And Clearly Identifiable From The Continued Documentation. The Contractor Undertakes To Ensure The Transfer Of Knowledge To The Clients Internal Administrators, Especially In The Event Of Changes, Updates Or Introduction Of New Systems. All Activities Must Be Carried Out In Accordance With The Clients It Security Guidelines And Applicable Data Protection Regulations (Gdpr). A Monthly Short Report On Services Provided, Open Points And Suggestions For Improvement Must Be Submitted.