Tenders Are Invited For It-Tuens Remote Management Solution For Users Workstations

This Is Not A Procurement Announcement Or A Request For Offers, But A Request For Information For Market Survey And Technical Dialogue. This Request For Information Is Used To Map The Market And Obtain Information About The Purchase. The Procurement Unit Does Not Start The Tender By Publishing The Request For Information, But A Possible Procurement Notice And Request For Tender Will Be Published Later. The Request For Information Does Not Oblige The Procurement Unit To Carry Out The Actual Procurement. Responding To The Request For Information Is Not A Prerequisite For Participating In A Possible Subsequent Tender. Suppliers Are Not Compensated For Responding To A Request For Information Or Participating In A Market Dialogue. The Answers Given To This Request For Information Will Be Used When Designing It Support Remote Support Solutions For Users Workstations. The Subject Of The Market Survey Is The Acquisition Of Remote Access System User Licenses, Maintenance And Support Services. The Acquisition Includes Approximately 75 User Licenses As Well As Possible Updates And Technical Support During The Contract Period. Hus Currently Uses The Beyondtrust Solution, But The Goal Of The Market Survey Is To Find Out The Solutions On The Market That Enable Remote Support (Beyondtrust Or Similar) Without Committing To A Specific Supplier Or Product. We Are Interested In Solutions That Enable A Data-Secure Way To Offer Remote Support To The Organizations Workstations And Mobile Devices. The Remote Support Solution Must Offer Logging And Reporting Capabilities For Remote Support Sessions. The Market Survey Also Examines The Operational Reliability Of The Solutions And How The Continuity Of The Service And Preparation For Disruptions, Such As Malfunctions Or System Outages, Has Been Implemented, For Example, By Means Of Backup And Recovery Mechanisms. The Goal Of The Procurement Is To Ensure The Continuous Availability Of The System, Information Security And Functional Support For Huss Needs. The Request For Information Contains Two Attachment Files, Which We Ask The Suppliers Participating In The Market Survey To Fill Out. We Ask That You Submit The Answers To The Request For Information By 12:00 On May 7, 2026 At The Latest To The Address [email protected]. As The Subject Of The Message, Please Mark: Hus 216-2026 It Support Remote Management Solution For Users Workstations As The Procurement Preparation Progresses, The Procurement Unit May Ask For Written Comments On The Specification Of Requirements Or Organize A Discussion Between The Parties Involved In The Request For Information.