Tenders Are Invited For Dining Services Operating System

The City Of Raahe Is Requesting Bids For The Operating System That Will Be Used By The Meal Services, Which Will Support The Planning, Production, Loss Recording And Reporting, As Well As Ordering And Invoicing. Operations Are Carried Out In Several Production, Manufacturing And Service Kitchens Of Different Sizes, And They Are Managed Centrally Through Regional Service Teams. There Are A Total Of 23 Kitchen Sites, Of Which There Are 3 Production Kitchens, 2 Preparation Kitchens And 18 Service Kitchens. The Operational System To Be Procured Must Form A Unified And Comprehensive Enterprise Control System For The Entire Meal Service, Which Supports The Entire Production Chain From Menu Planning And Recipe Management To Meal Production, Delivery Quantities, Special Diets, Invoicing And Reporting. The System Must Take Into Account The Roles Of Different Types Of Kitchens And Enable Sizing Of Production To Actual Customer Numbers. In Addition, The System Must Support The Management Of Raw Material Orders, Production Planning And Cooperation Between Kitchens, And Produce Up-To-Date And Reliable Information For Monitoring Operations And Finances, As Well As Management Reporting. The Systems User Groups Include Kitchen Staff, Supervisors And Management Staff. The System Must Be Easy To Use, Managed On A Role-Based Basis And Suitable For The Simultaneous Use Of Several Offices. Commissioning Begins As Soon As The Procurement Decision Becomes Legally Binding. The System Must Be In Production Use By January 1, 2027. The Contract Is Drawn Up For An Indefinite Period With A Mutual Notice Period Of 6 Months. Questions Related To The Request For Tender Must Be Sent By 12:00 On April 30, 2026. Questions Should Be Sent From The Tarjouspalvelu.Fi Editor Portal. The Answers To The Questions Can Also Be Found In The Same Place. In Order To Ensure Equal Treatment Of Bidders, Questions Asked In Other Ways Will Not Be Answered. If The Tenderer Notices Ambiguities Or Contradictions In The Request For Tenders Or Any Matter Presented In The Tender Request Is Open To Interpretation, The Tenderer Is Obliged To Bring The Matter To The Fore By Submitting A Clarifying Question. The Tenderer Must Familiarize Himself With The Answers Provided And Make Use Of Any Detailed Information When Submitting The Tender. Tenders Must Be Submitted By 12:00 On May 7, 2026. The Bidding System Closes Automatically At 12:00:00. After The Automatic Closing, The System Will Not Accept Late Bids (12:00:00). Bids Must Be Sent Electronically From The Tarjouspalvelu.Fi Supplier Portal At Https://Tarjouspalvelu.Fi/Raahe. Offers Delivered In Other Ways Will Not Be Accepted.