GTR 111971924
Tenders Are Invited For Tittel26/05319 Contact Center For The Norwegian Customs Service
ICB — International Competitive Bid
Closed
Northern Europe
Tender Information
GTR Reference
111971924
Tendering Authority
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Tender No
2026-106899
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Tittel26/05319 Contact Center For The Norwegian Customs Service
Bid Type
ICB — International Competitive Bid
Country
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Geographical Region
Northern Europe
Last Date of Bid Submission
26-05-2026
Closed
Work Detail
Tittel26/05319 Contact Center For The Norwegian Customs Service . Description1.3.1 Purpose Description In Order To Be Able To Guide Business And Private Individuals In A Good Way, It Is Important That The Guidance Section Has Good Tools That Support This Guidance So That It Is Both Correct And Can Be Carried Out With Appropriate Use Of Resources. The Customs Agency Needs A Solution That Handles Public Inquiries In An Efficient Way, And That Uses Artificial Intelligence To Make The Working Hours Of Our Agents More Efficient. The Norwegian Customs Authority Is Looking For A Partner Who Will Support Us With A High Level Of Expertise Throughout The Contract Period, Ensure The Further Development Of The Service And Contribute To The Norwegian Customs Authoritys Continuous Adoption Of New Solutions.
Key Value
Tender Value
14,000,000 - NOK
Tender Documents
Global Tender Document
f1fd8f2d-2763-420d-8b10-600c62b403df.html
Attachments
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- Tendering Authority
- Publication Document (Tender Document / Tender Notice)
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