Tenders Are Invited For Consultancy Services For Information And Communication Technology (Ict)

Tenders are invited for Consultancy Services for Information and Communication Technology (ICT). Information and Communication Technology (ICT) consultancy services to provide ICT technical support and help establish ICT processes as a critical success factor in the program and ACHIEVE office in Monrovia Deliverables ICT Management: Accountable for the delivery, continuity, information security, risk management and proactive end user support. Manage relationships within the ICT industry both internal and external to Pact, for example hardware and software vendors, service providers, industry regulators Manage the introduction, implementation, and support of appropriate ICTsin the Pact Liberia Country Office in line with organizationalstandards and policies and local legal requirements. Manage the introduction of structured end-user capacity building to ensure optimal and efficient use of all the ICT systems/tools available to the organization. ICT Operations: Develop, deploy, and maintain appropriate ICT Infrastructure and Connectivity solutions for staff for secure, efficient, and effective flow of information to facilitate operations and decision making. Provide, deploy, and maintain Personal Productivity Tools such as desktop computers, laptops, tablets, Personal Digital Assistants (PDAs), business mobile phones, etc. and software-based productivity tools such as email, Office Applications (Word, Excel, and Power Point), WebEx among others. Support in implementing the Business Continuity Plan (Disaster Recovery Plan) to ensure uninterrupted support in business operations Establish appropriate operational procedures, tools and resources for effective and timely delivery of technical support to all users that ensures high user productivity and guarantees customer satisfaction. Work with Global ICT Teams to Leverage global ICT resources to access specialized network or applications support. Provide Global ICT teams on performance of various applications and systems for ongoing field performance improvement Tender Link : http://www.pactworld.org/procurement

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Global Tender Document	ce7d849d-d810-478c-8cb7-aef6beca93dd.htm