Tenders Are Invited For Dedicated-Business Telephone Network Services – Service Contract For Mitel Mxone, Teams-Voice As Well As Subsystems & Control Center Communication System Sinus Mecc Including Software Assurance

Dedicated-Business Telephone Network Services – Service Contract For Mitel Mxone, Teams-Voice As Well As Subsystems & Control Center Communication System Sinus Mecc Including Software Assurance. Swds Telecommunications Infrastructure Consists Of A Networked System With An All-Ip Connection (The Public Telecommunications Network) At A Total Of 19 Locations. The Telecommunications System, Mitel Mx-One, Consists Of 6 Communication Servers And 30 Tk Nodes (Media Gateways) (Approx. 2500 Users). The Majority Of Telephony In The Administrative Area Is Now Done Via Teams Telephony. The Connection To Teams Takes Place Via Sbcs In The Data Centers (Approx. 2000 Users). At The Same Time, A Sinus Mecc Control Center Communications System Is Operated, Which Is Part Of The Service Contract. The Service And Support Covers, Among Other Things: - Second And Third Level Support Services (Provision Of Qualified Personnel, Fault Acceptance, Diagnosis And Elimination) Within The Scope Of The Service Time - Technical Help Desk / Telephone On-Call Service - On-Site Support For Errors That Cannot Be Solved Remotely - Training More Detailed Information Will Be Provided If Required If The Qualification Requirements Are Met.