Collection Agency Services – Üstra_Fe_2026_Tnw. The Aim Of The Tendering Process Is To Conclude A Framework Agreement With A Business Operator Who Records And Updates Customer Data From Incidents In Which Increased Transport Charges Become Due (So-Called Ebe Cases) Or Due Claims From Subscription Contracts In Accordance With Sections 1 And 2 Of The Service Description And, If Necessary, Claims From Sales Outlets In Accordance With Section 9 Of The Service Description, Are Not Paid, And Asserts The Claims Out Of Court As Well As In Court Dunning Proceedings And, In The Case Of Titled Claims, Takes Enforcement Measures Initiates. The Implementation Of Contentious Proceedings Is Excluded. A Constant Exchange Of Data Between The Customer Master Data In The Clients System And The Future Contractor For Data Updating Must Be Ensured. Part Of The Tendered Service Also Includes The Operation Of A Technical Infrastructure For Recording And Updating Customer Data As Well As For Constant Data Exchange With Access Rights For The Client. A Framework Agreement Must Be Concluded On The Basis Of Which The Service Will Be Provided And Which Will Be The Subject Of The Negotiations. An Order Data Agreement Must Also Be Concluded Along With A Concept For Technical And Organizational Measures (Tom) In Order To Ensure The Data Protection Framework. The Tom Concept Is Examined By The Client Together With A Bidders Offer. The Subject Of The Tender Are Outstanding Outstanding Claims That Have Arisen Since 2013. The Existing Data Will Be Transmitted To The Future Contractor After The Order Is Placed. A Framework Agreement Is Advertised With A Basic Term Of A Maximum Of Eight (8) Years. The Current Plan Is For A Basic Term Of Four (4) Years With Two Extension Options Of Twenty-Four (24) Months Each. The Maximum Order Volume Over The Entire Contract Period That May Be Achieved On The Basis Of This Contract Is Three (3) Million Eur Net. Details Can Be Found In The Service Description.
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