Tenders Are Invited For It Services: Consulting, Software Development, Internet And Support - Renewal Of A License For A Complex Solution For The Protection Of Endpoints Of The Unss

It Services: Consulting, Software Development, Internet And Support - Renewal Of A License For A Complex Solution For The Protection Of Endpoints Of The Unss. License Renewal For Unsss End-Point Protection Solution General Description Unss Currently Has Sentinelones Singularity Platform End-Point Protection Solution Implemented And Functioning. Purpose The Subject Of This Order Is The Renewal Of The Right To Use And Warranty Support Of The Singularity Platform Workstation And Server Protection Software On Sentinelone Complete Level And Services From The Manufacturer Vigilance Respond Mdr With Rights To Use Functionalities To Protect 1000 Workstations And 100 Servers, For A Period Of 36 Months. Requirements Related To Project Planning 1. The Contractor Must Prepare And Maintain A System Implementation Schedule, Which Describes The Steps Of Implementation In The Unss Infrastructure. 2. The Contractor Must Conduct The On-Site Acceptance Tests With The Participation Of Unss Experts. The Tests Must Be Conducted Within 3 Days Of Performing The Installation And Configuration Activities Of The System And Signing The Installation And Configuration Handover Protocol. 3. The Contractor Must Carry Out Training Of Technical Specialists Specified By The Contracting Authority. The Training Should Be Intended For Unss Technical Specialists Who Will Subsequently Work With The System, And The Training Will Be For The Proposed Products For 5 System Administrators. Necessary Services • Renewal Of The Right To Use And Warranty Support Of The Singularity Platform Workstation And Server Protection Software At Sentinelone Complete Level And Services From The Manufacturer Vigilance Respond Mdr With Rights To Use Functionalities To Protect 1000 Workstations And 100 Servers, For A Period Of 36 Months. • System Warranty Support. Warranty Requirements: 1. The Participant Must Provide Warranty Support For Sentinelones Singularity Platform System At The Complete Level For A Period Of 36 (Thirty-Six) Months, Starting From The Date Of The Handover Protocol For Granting The Licenses. 2. The Contractor Must Be Able To React After Receiving A Signal (Request) By Phone, E-Mail Submitted By The Contracting Authority For A Damage That Has Occurred Within 4 Hours After Its Submission On A Working Day. The Contractor Shall Notify The Employer Of The Status Of The Request On A Daily Basis In The Event That It Cannot Be Resolved Immediately. Technical Support Should Be Available By Phone, Email And/Or Web Interface.