Tenders Are Invited For Information Request: Luukku-Asiointiportalin And Matrix42 (Ext. Efecte) - Expert Services

With This Request For Information, The City Of Helsinkis Service Center Business Department (Later Palvelukeskus Helsinki Or Procurement Unit) Surveys The Market For Expert Services Related To The Development Service Of Its Luukku Transaction Portal And, Secondarily, Matrix42 (Formerly Efecte). The Goal Of The Request For Information Is To Map About 3-5 Service Providers Who Will Be Invited To A More Detailed Company-Specific Market Dialogue. Luukku Is A Web Portal Serving The City Of Helsinki Built Alongside The Matrix42 System For Digital Transaction Forms, Through Which E.G. Managers Order Products/Equipment, Access Rights And Request Support. The Hatch Also Supports E.G. Ticketing, Financial And Human Resource Management Tasks, And Reviewing Device And Location Information. All City Of Helsinki Employees Have Access To The Luukku Portal From The Intranet. The Whole Consists Of An Application Developed Alongside The Matrix42 System, A Matrix Web-Api Interface And An External Dynamic Web Application Integrated Into Matrix42, As Well As A Sql Database. In Its Operations, Palvelukeskus Helsinki Uses An Expert Service Tendered From The Market For The Development Of The Matrix42 (Formerly Efecte) Service Management System And Especially For The Support And Further Development Of The Luukku Transaction Portal Developed On Top Of It For The Browser. Palvelukeskus Helsinki Uses A Cloud Service Produced By Matrix42. The Use Of Matrix42 And Luukku In Palveukeskus Helsinki Has Grown In Recent Years, And The Need Is Estimated To Continue To Grow. Later, A Tender For The Purchase, Which May Be Organized Separately, Aims For A Professional Service Complex Where The Service Provider Can Develop, Support And Maintain Both The Luukku Transaction Portal Of Palveukeskus Helsinki And Its Matrix42 System. The Goal Is To Find An Experienced And Professional Contract Partner Who Is Able To Develop, Support And Maintain The Whole Together With The Software Developer And Experts Of The Service Center Helsinki. Palvelukeskus Helsinki Plans To Bid For The Procurement During 2026, So That The New Contract Period Would Possibly Start In Early 2027. Palvelukeskus Helsinki Is Requesting Responses To This Request For Information From Companies Interested In The Purchase, Which Have The Ability To Produce Matrix42 (Formerly Efecte) Expert Services And Programming Of The Luukku Transaction Portal In Php. Palveukeskus Helsinki Processes All Responses To The Request For Information And Reserves The Right, If Necessary, To Invite The Most Suitable Company, Based On An Estimate Of 3-5 Responses, For A More Detailed Company-Specific Market Dialogue And Commenting On Draft Rfp Documents. Market Dialogues Are Conducted In Finnish. The Finnish-Language Service Will Also Be A Requirement In The Subsequent Bidding Process. This Is Not A Preliminary Notice, A Procurement Notice Or A Request For Tender, But A Request For Information/Market Survey. Answering The Request For Information Is Not A Prerequisite For Participating In The Actual Subsequent Tender, And It Does Not Affect The Bidders Position In It. All The Information Presented In The Request For Information And The Answers Given To It Are Preliminary And Do Not Bind The Procurement Unit Or The Respondent To This Request For Information. Respondents Are Not Compensated For Answering The Information Request. A Possible Tender And Its More Detailed Schedule Will Be Decided Later.