Tenders Are Invited For Software Development Services – Development, Configuration, Implementation And Operation Of The Integrated It Management System

Software Development Services – Development, Configuration, Implementation And Operation Of The Integrated It Management System. This Project Concerns The Design, Development, Configuration, Implementation And Commissioning Of An Integrated Citizen Relations Management Information System With Integrated Advanced Artificial Intelligence (Ai) And Machine Learning (Ml) Capabilities. The System Will Be The Central Pillar Of The Digital Transformation Of The Civil Servants Equity Fund, Radically Upgrading The Organizations Ability To Monitor, Manage And Optimize Its Relationship With Shareholders, Shareholders And All Of Its Dealings With Citizens And Businesses. The System Will Be Implemented As A Modern Cloud-Native Application, Fully Utilizing The Capabilities Of The G-Cloud (Government Cloud) Infrastructure With Platform As A Service (Paas) Services. The Architectural Design Should Ensure High Availability, Elastic Scaling, Enhanced Security And Full Compliance With The Current Regulatory Framework For Public Administration. The Information System Should Support The Operational Processes For The Utilization Of The Information Collected From The Citizens, With Absolute Respect For The Protection Of Personal Data (Gdpr) And With The Aim Of The Personalized, Citizen-Centric Approach And The Provision Of Services Of The Highest Level.