GTR 111117153
Tenders Are Invited For Acquisition Of A Contact Center To Improve Customer Engagement, Complaint Resolution, Multichannel Support, Regulatory Oversight, And Crm.
NCB — National Competitive Bid
Closed
Africa
Tender Information
GTR Reference
111117153
Tendering Authority
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Tender No
000006/G/NCB/2025/2026/RURA
Financer Name
Self-Funded
Work Title
Tenders Are Invited For Acquisition Of A Contact Center To Improve Customer Engagement, Complaint Resolution, Multichannel Support, Regulatory Oversight, And Crm.
Bid Type
NCB — National Competitive Bid
Country
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Geographical Region
Africa
Political Region
Common Market for Eastern and Southern Africa, COMESA,African Solidarity Fund (FSA),African Union
Last Date of Bid Submission
15-04-2026
Closed
Work Detail
Tenders are invited for Acquisition of a Contact Center to Improve Customer Engagement, Complaint Resolution, Multichannel Support, Regulatory Oversight, And Crm. Joint Venture: Allowed Bid Validity Period: 120 Days Brief Description: ACQUISITION OF A CONTACT CENTER TO IMPROVE CUSTOMER ENGAGEMENT, COMPLAINT RESOLUTION, MULTICHANNEL SUPPORT, REGULATORY OVERSIGHT, AND CRM. Joint Venture: Allowed Deadline for Bids Submission: 15/04/2026 10:00 (local time) Opening Date: 15/04/2026 10:30 (local time) Tender Fee: 10,000 Tender Security: Yes Tender Security (sum of LOTs): 6,952,000 Post Qualification: No Date when exchange rate is applied: 15/04/2026 Tender Link : umucyo.gov.rw
Key Value
Tender Value
Ref. Document
Tender Documents
Global Tender Document
cba41123-b89f-4131-a3d5-4c292dcdb4df.html
Attachments
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- Publication Document (Tender Document / Tender Notice)
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