Tenders Are Invited For Market Survey: Procurement Of T2-Terminal Cafe And Restaurant Services

Market Survey Noticehelsingin Satama Oy Is Planning A Tender For A Service Provider To Run The Restaurant And Cafe Operations Of Länsiterminali 2 From April 1, 2027. The Serving And Selling Points Included In The Tender Are Located In The Departure Hall Of The Terminal. About 2.5 Million Departing Passengers Pass Through The Terminal Annually, And The Number Is Growing. The Offices Are Located In A Unique Environment On The Second Floor Of The Terminal, Which Is Intended Only For Passengers With A Valid Ship Ticket. The Goal Is To Find A Service Provider That Can Offer A Wide And Versatile Selection Of Restaurants And Cafes That Meets The Needs Of Different Groups Of Passengers And Supports The Terminals Commercial Appeal. High-Quality Restaurant Services Play A Significant Role In The Passenger Experience. The Services Also Emphasize Smoothness And Speed, Especially During Rush Hour, When Passenger Flows Are At Their Busiest. We Are Looking For Two Different Concepts For The Locations, For Example A Café-Restaurant And A Restaurant-Bar, So That Diverse Options Can Be Offered To Different Customer Groups. Pricing Must Be Reasonable And Easy For Passengers To Understand. The Goal Is A Service Package That Makes Doing Business Smooth And Pleasant, Taking Into Account Seasonal Changes, The Busiest Departure Times And The Expectations Of Different Customer Groups. A Versatile Selection And Efficiently Implemented Service Improve The Passenger Experience And Encourage Passengers To Actively Use The Terminals Services. The Operator Is Also Expected To Be Interested In Actively Developing The Service Package Together With The Port Of Helsinki Throughout The Contract Period. As A Possible Option, The Procurement May Also Include A Kiosk And Cafe Service On The First Floor Of West Terminal 2. With This Announcement, The Port Of Helsinki Oy Asks Interested Suppliers To Register For The Market Dialogue. Market Dialogues Are Organized On A Supplier-By-Supplier Basis. Market Dialogues Are Planned To Be Held With Suppliers In Weeks 16-18. The Port Of Helsinki Oy Will Send More Detailed Market Mapping Material To Those Suppliers Who Are Invited To The Market Dialogue. Suppliers Who Are Willing To Participate In The Market Dialogue Are Asked To Send A Notification About The Matter By Replying To This Notification And Submitting The Information Requested In The Notification. This Notification Is Not A Request For Tender Or A Procurement Notification, But A Notification Related To Market Mapping. This Announcement Does Not Bind The Procurement Unit To Enter Into A Contract. This Market Survey Announcement Does Not Solicit Or Receive Offers. If The Described Procurement Is Decided To Be Carried Out, It May Differ In Its Content Or, In Terms Of The Selection Of The Procurement Procedure, From The Content Of The Market Survey. Responding To The Market Survey Announcement Does Not Bind The Potential Supplier, And Is Not A Prerequisite For Participating In A Possible Actual Tender Later. No Compensation Is Paid For Responding To The Market Survey Announcement Or Participating In The Market Dialogue. The Aim Of The Market Survey Is To Survey Potential Suppliers And Services On The Market. The Information Obtained In The Market Survey Can Be Used To Support The Preparation And Planning Of Procurement Documents And The License Agreement.