Expression of Interest For Hiring Consultancy To Prepare It Plans And Instruments That Support The Implementation Of The Transfer Strategy. Digital And, Training In Transfer. Digital For Public Servants

Expression of Interest for Hiring Consultancy to Prepare IT Plans and Instruments that Support the Implementation of the Transfer Strategy. Digital and, Training in Transfer. Digital for Public Servants The objective of this engagement is to accelerate the Digital Transformation of Public Services within the State of Amazonas through the use of digital technologies, thereby seeking to modernize public administration with a citizen-centric focus and to deliver simpler, more agile services that meet demands through modern, high-quality offerings. The capacity-building strategy must be grounded in the governance strategies and policies proposed by the State Executive Branch. Conduct an assessment of the following themes: Digital Service Delivery Capabilities, Digital Service Offerings, and Regulations Pertaining to the Modernization of Public Service Delivery, based on ABEPTIC parameters. Conduct a diagnostic analysis regarding the current state of affairs in the State of Amazonas in terms of business processes, operating models, and requirements. Identify key areas where digital transformation can yield significant improvements for the State. Establish performance indicators to monitor the implementation of the digital transformation strategy. Develop a strategic plan based on the following objectives: Foster a Digital Government culture within the Public Administration; Unify access to and expand the range of digital services offered; Establish a governance framework for digital transformation; Democratize access to digital public services; and Encourage citizen engagement regarding the delivery of digital public services. [Disclaimer: The above text is machine translated. For accurate information kindly refer the original document.] Tender Link : https://idbdocs.iadb.org/wsdocs/getdocument.aspx?docnum=EZIDB0000138-881560288-838