Background And Purpose Of The Information Request The City Of Helsinki, The Urban Environment Sector (Hereafter Kymp) Is Preparing A Tender For Mobile Maintenance And Procurement Of User Services. Before Starting The Actual Procurement Procedure, Kymp Surveys The Market Supply, Willingness And Interest To Bid For The Tender In Question And Seeks Answers To Questions Related To The Planned Procurement. The Request For Information Is Not A Procurement Announcement Or A Request For Tender, But Rather A Market Dialogue. The Publication Of A Request For Information Does Not Start A Tender. The Procurement Notice And Request For Tenders Will Be Published Later. The Request For Information Does Not Oblige The Procurement Unit To Carry Out The Actual Procurement. Answering The Request For Information Is Not A Prerequisite For Participating In A Subsequent Tender. Market Participants Are Not Compensated For Responding To A Request For Information Or Participating In A Market Dialogue. The Information Obtained Through The Request For Information Can Be Used For The Preparation Of Procurement Documents. Background And Target Of The Procurement The Object Of The Procurement Is A Mobile User Interface, Which Is Intended To Be Used To Connect Building And City Data Models And Data Content Produced Through Different Systems, And To Support The Making And Management Of Space Reservations And Maintenance Requests As Well As The Maintenance Calendar From One Place In An Easy-To-Use And User-Friendly Manner. The Goal Is To Obtain As Far As Possible A Finished Solution That Can Be Adapted And Expanded To Meet The Citys Needs Now And In The Future. In The Future, The Purpose Is To Scale The Acquired Solution To Other Use Cases Than Those Described In This Acquisition Object, So The Number Of Users Of The User Interface Will Gradually Increase As The Number Of Use Cases Increases. The Background And Object Of The Procurement Are Described In More Detail In Appendix 1 Of The Request For Information. Description Of The Object Of The Procurement. Request For Additional Information Mobile Maintenance And Acquisition Of User Services - Pricing Background: The City Of Helsinki Is Bidding For A Supplier For An Application Package That Can Be Used To Make Service Requests And Reserve Meeting Rooms With A Mobile Device. The Tender Published In November 2025 Has Been Suspended And Will Be Reopened With Corrected Material. The Error Is Related To The Definition Of The Expansion Of Building-Specific Data In The System, Which Was Left Incomplete In The Form. With A Certain Interpretation, Adding Ifc Models Or Dwg Images Of Buildings To The System Could Lead To A Significant Increase In The Costs Of Ongoing Services (Attached Pricing Form, Line 19, Marked In Red). Clarify. For A New Tender, If You Wish, You Can Provide Us With A Modified Version Of The Pricing Form Or Another Document In Which You Present Your Proposal For A Suitable Pricing Model. We Will Use The Suggestions We Receive In The Preparation Of The Tender That Will Be Published Again Later. However, We Are Happy To Receive Comments And Development Proposals Also Related To Other Points Of The Pricing Form. Request For Information Requests Free-Form Answers To The Questions In The Proposals Of Changes_To Be Filled In Document Attached To The Request For Information. The Answers Are Requested To Be Written In The Same Document. Please Send The Answers To The Above-Mentioned Questions By E-Mail To
[email protected] No Later Than 25 March 2026 At 16:15. Kymp Treats Answers Confidentially. Procurement Procedure And Schedule The Procurement Will Be Carried Out As An Internal Tender Of The Dynamic Procurement System: Dynamic Procurement System (Dps) For Digital Twin Platforms. Link: Https://Www.Hankintaylokkeet.Fi/Fi/Public/Procedure/6647/Enotice/27829 Provisional Procurement Schedule: March 2026 Request For Information April 2026 Publication Of The Request For Tenders May 2026 Procurement Decision And Entering Into A Procurement Contract
