Tenders Are Invited For Software Programming And Consultancy Services – Mixed Services And Supply Contract For The Management Of Virtual Citizen Service Offices Of The Madrid City Council

Software Programming And Consultancy Services – Mixed Services And Supply Contract For The Management Of Virtual Citizen Service Offices Of The Madrid City Council. This Mixed Service And Supply Contract Consists Of Providing The Madrid City Council With The Licenses And Services Necessary For The Operation Of The Ovac Platform (Virtual Citizen Service Offices) Of Councilbox Or Equivalent. These Virtual Offices Will Make It Possible To Enable A New Communication Channel Between Citizens And The City Council That Allows The Resolution Of The Most Requested Procedures Without The Need For Citizens To Have To Travel To The City Hall Facilities. It Is Divided Into The Following Benefits: -Benefit 1: Supply Of The Rights To Use The Councilbox Sw Or Equivalent For The Management Of Virtual Citizen Service Offices Of The Madrid City Council. Usage Rights Include Product Version Updates And Standard Manufacturer Support. - Feature 2: Initial Configuration, Start-Up And Training Services, At No Cost To Iam. - Feature 3: Additional Storage Service. - Feature 4: Signature Service. - Benefit 5: Corrective, Adaptive And Support Maintenance Services. - Benefit 6: Integration And Evolutionary Maintenance Services. All Of This In Accordance With The Technical Prescriptions That Appear In The Particular Technical Prescriptions Document (Pptp).